BreezelineReviews of breezeline.com

If you want to add services you can add them on line or if you call they pick up in under 5 minutes. But if you want to remove services you have to call and you are lucky if they pick up in under 3 hours or pick up at all. They are obviously not interested in helping you unless you are upgrading . This is the 8th time I am attempting to get through to them to cancel some channels. So far today I have been on hold for over 2 hours. I have spent the time writing bad reviews even though it’s obvious they don’t care . Unacceptable!!!

I signed up for Internet to be installed. Now after a month, I've wasted 6 hours being put on hold. I've had a tech on the phone tell there are no problems. I've had a tech come to the house and tell me he couldn't find any problems. My router has never down online in the app. The modem loses all lights and Internet signal at minimum every 2 hours. Sometimes it stays down for hours. I've called to cancel 4 times and every time they mislead me with deceptive practices. They promise to get me to someone that can cancel and then hang up on me.

Professional and easy to understand

The technician Ahmed was great and knowledgeable!highly recommend

The service with phone call and the guy that sat it up was great

Excellent knowledgeable technician

the 3 is only because of the voice assistant system. your agent would get a 5, and the voice assistant gets a 0

I have been without internet for 11 days now. Someone was supposed to come out 2 days ago but no one has showed up. Absolutely the worst customer service i ever experienced. I have made so many calls & chats & have spent hours on hold. Will definitely be canceling.