Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
124 reviews
Swagify.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Would you like to know our WHY?Inspiration can be derived through many different experiences. For Swagify, the driving force was being able to produce products that impacted individuals on more than just a surface level. We don't just manufacture and customize promotional products. We provide people opportunities to honor their loved ones, support a cause that they are passionate about, or even raise awareness within their community all while having a little fun.Our journey began in 2012 and we've matured a lot since then. Being in Texas, naturally things are centered around trying to be bigger. On the way we've made mistakes, but we've learned from them. We understand the only way to truly grow is to take our weaknesses and address them all while fine tuning our strengths. Today, we can say that we feel as confident as ever to deliver a high quality product, with low prices all while providing exceptional experiences for our customers. That plan can only be executed if you create an environment where people are valued and respected. We can truly say that passion and pride is instilled within our Swagify team.Our products let you add your personal touch to any part of your life. We're passionate about empowering you to make your mark on the world by customizing your message, and we believe there is no limit to expressing yourself. We are adding new items daily, all with the intent of being your one stop shop for promotional products.We encourage you to share your story with us because it's what makes the journey even more enjoyable!
Swagify.com (brandnex.com) has 124 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 7 reviews with 4 stars · Clear filters
Bought some T-Shirts for my church last week. It was an on-request Rush Shipping outside US and I was pleasantly surprised with the support team and shipping speed. T-shirts are soft and very wearable for everyday use. Definitely buying again if they continue to deliver excellent Customer support!
By Akash P.
Response from Swagify.com· Dec 26, 2023
Thank you!
They are very accommodating and produce quality and timely proofs. I appreciated that they were quick in getting back to me.
By Namara S.
Response from Swagify.com· Sep 27, 2019
Thanks again for sharing your experience Namara! We hope you love the buttons we shipped out. Have a great weekend!
I got 300 wristbands with a quick 2 day turn around as promised! The color was slight off but the quality was great and they came through much faster than any other company could make happen. Thanks!
By Stephanie E.
Response from Swagify.com· Jul 8, 2019
Stephanie, we are happy you received the wristbands and loved the quality! We appreciate your business and we look forward to fulfilling another order for you in the future! Thanks again for choosing BrandNex for your promotional product needs!
I have been working with Tim Johnson, in Customer Service, and he has gone the extra mile to assist me in my order today. I could not have done it without him. What an asset to your company!
By Sandra
Response from Swagify.com· Jun 27, 2019
Thanks for sharing your experience with us Sandra. Tim really loves what he does so we are happy to see people appreciate him. You have a great weekend!
I had a very complicated order that had to be changed on two different occasions within a 12 hour period, and needed to be rushed to me. My only complaint is that when I tried to contact the company in their off hours, apparently my emails were not received by them, but I place that blame on their webpage designer, or perhaps their email provider. Anyway, once I got to talk live with a customer service representative, Angela, she was extremely quick to alleviate my issues, and to correct my order. I could not find another company that could work so fast to get such an incredibly important, and urgent order done for me. I haven't received my product yet, but I am hoping that I am as satisfied with the end result as I am with how I was treated through their customer service today.
By Kevin R.
I had the opportunity to use the online chat to check on my order. Tiffany was very helpful in helping me fix my order and get it on the way.
By Lisa
A little confusing at first but Tiffany was great help finishing my order. 100 ordered plus 100 free. Hopefully my order comes in soon so I can give another good review.
By Francesca
