BrandersReviews of branders.com

From start to finish Barbie was helpful, courteous and friendly. She went the extra mile to make sure my order and shipment came through as quickly as possible, and would be satisfactory when it arrived. We love our new mugs!

My organization placed an order for an item we were going to give our donors at a special event. Everything seemed fine until the week the product was supposed to arrive. That's when Arthur C. (our Branders Rep) told me that the manufacturer was waiting for the ink to dry, and it would take longer than they anticipated to get the product to us. That was simply not an option. Just when I was thinking that ordering through Branders was a mistake - and one I wouldn't repeat - Arthur came to the rescue. He spoke to the manufacturers and got the product delivered to us via overnight express mail. We received the product exactly when we had originally requested it. Arthur's professionalism and promptness in dealing with the situation changed a bad situation into a good one. Arthur clearly demonstrated that, to Branders, the client comes first. I would definitely use Branders again - especially if Arthur would be my Rep!

I used branders.com to order some promotional materials for a trade show my company was participating in. Initially my experience was positive. Then the order was not received by the promised date and I was told I would not even receive it in time for the event. I was only offered a 25% refund which due to poor communication led to my order being entirely cancelled. The result of this was me receiving no promotional items and still paying for more than 75% of the order cost. We also had to rush order new promotional materials from a local company in order to have any branding items at the trade show. The only resolution I was offered was a partial discount if I would place another order. Needless to say I refused as I never received the first order I paid for, I will look elsewhere for my future branding needs.

Ordering with Branders.com was easy and their prices and selection were great. The customer service and ordering process were great too.

I needed some cooler bags for a show with less than a week to have them produced. Branders came through with the amount requested, perfectly logo'ed and delivered within 5 days of order. I've used this company on several occasions and would recommend to anyone with POS needs or other promotional items. Ace Santos was my representative, he provided professional, timely service and followup!

I ordered custom-printed napkins, and the whole process was very easy and stress-free. When I had questions, their customer service staff was a tremendous help. Gerri Brooks helped me from start to finish and ensured my product was quality when it arrived. I would definitely buy from Branders again!

2nd time ordering jackets from Branders and i really recommend. Excellent customer service. 1. Invoice#: BR33403 2. Order Date: April 14, 2015 3. Representative Name: Leonard Doromal / Leo

This company was the utmost to work with! The customer service rep who worked with me was wonderful. Their products are also top notch!