Outstanding Customer Service
Excellent customer service and timely assistance from Mariz Cali for my order# BR65529. 5 Star!!
By Eloni
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
337 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Promotional Products by Branders. On-time Shipment Guarantee. Buy from the world's largest online seller of promotional items & corporate gifts. Get corporate giveaways, tradeshow giveaways, cheap promotional products, bulk promotional items, advertising corporate gifts, logo tradeshow giveaways and enjoy great service from Branders.com.
Branders (branders.com) has 337 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
337 approved reviews, newest moderated first
Excellent customer service and timely assistance from Mariz Cali for my order# BR65529. 5 Star!!
By Eloni
Kristina assisted with my order BR65273, which required some adjustments in products, so I could stay on budget. I very much appreciated her patience and timeliness in ordering these promotional items for Patient Safety Awareness Week.
By Michelle A.
Response from Branders· Feb 2, 2016
Thank you so much for that wonderful feedback!
She helped me get my re-order placed in minutes, was aware of my shipping concerns, and the entire process start to finish took no longer than 20 minutes. I highly recommend Branders and Mariz!
By Katy W.
Response from Branders· Feb 2, 2016
Thank you so much!
I was having some minor problems with an on line order. I phoned Branders and talked to Jonathan who solved the problem within minutes. Thanks again to Jonathan and Branders. Can't wait to get the finished product!
By Irene-Rob C.
Response from Branders· Jan 28, 2016
Thank you so much Irene.
Kristina Lazaga helped me with an order which started online through a chat. She was proactive to offer to email me an invoice to get the ball rolling. From there she was able to answer questions and get me proofs without much waiting time. The overall experience was great. Order #: BR65017
By Jamie L.
Response from Branders· Jan 28, 2016
Thank you Jamie for this wonderful review!
EASY TO WORK WITH
By SPORT
Response from Branders· Jan 27, 2016
Thank you so much!
Kristina L was very patient-she send me many emails to make sure my product was accurate. Kristina also informed us of the limitations of the print areas on our wines which was not mentioned on the website, which I glad we called. Kristina provided excellent customer service We are very pleased so far.
By Wendy
Response from Branders· Jan 27, 2016
Thank you for the wonderful feedback. Glad that you are happy with our service.
Have worked with this company several times in the last five years. This time, Shanetta Black helped accomplish my request and answered all my questions regarding order #BR64376, a reorder for glasses for our association. I look forward to working with her on this and future orders.
By mary