brandclub.comReviews of brandclub.com

Brandclub is the worst app ever!!!! I had $36.87 in my account that I could cash out. I went through the process of transferring it to my PayPal account, it seemed to have worked. But the money has never went into my account. I go back to the app to check on it and it said they are reviewing my account which is fluffing crazy. I've contacted customer service time after time with no response. This app needs to get it together or close it down, this has been going on for way too long. They are ripping a lot of people off. If they ain't gonna stand behind their word why waste everybody's time. I need for someone to contact me asap. I don't know the exact day of the problem. Once you're account is in review you can't see nothing. I have pictures to attach but it don't give me an option. Come on Brandclub you can do better than this. Fluffing get it together!!!!!!!!!!

Any time I can get money back on purchases I make is a win for me! Plus taking surveys for items I frequently purchase to get additional money back is great. Some money back is better than no money back! It’s transferred to my pay pal easily, also customer service has honored items that did not register.

Brandclub was awesome in the beginning. I really enjoyed the app. The problem started the first week in September. I had $32.00 in unlocked rewards that I cashed out. Two weeks later the cash outs still said pending. I have not received the promised money yet and my account is locked for a review. It has been locked for almost a month. I did not break any rules, I did not return any purchases or anything else to cause this. I am seeing a lot of people on Facebook that are having the same issues. No response from Customer Service.

Hi, I just joined about 1 month ago and I have “unlocked rewards” .. when I click on them to cash out .. it says it’s cashing out but does not transfer to the cash out column that shows where it is calculating/accruing to reach $10 .. it’s not moving or calculating .. my cash out button is actually not illuminated dark blue anymore either .. I have sent SO MANY texts nothing .. no responses or stupid responses that have nothing to do with the problem.. I was hoping someone could shed some light on this situation .. it appears that my screens are frozen .. some type of glitch .. I got 2 payouts already which was great and then this happened .. I’m very disappointed .. I put so much time into this .. thank you for all help or suggestions .. Michelle

They suck, I have emailed them four times regarding money that says is in my account, but it won't allow me to cash out. I have emailed four times about this issue and have not received a response. I am about to just delete this dumb app.

BrandClub made this statement to me multiple of times. "Let us know if you have any other questions, or if we can assist further. Thanks, Alex" I reached out last week with proof BrandClub did not pay me the correct cash back reward on two products. This has happened multiple times. I asked BC to let me know when they corrected the cash back amount on my account. I have heard nothing from BC. I think the entire support staff at BrandClub is one employee — Alex. I filed a complaint with Bob Ferguson ATTORNEY GENERAL OF WASHINGTON Consumer Protection Division - Consumer Resource Center 800 Fifth Avenue, Suite 2000, Seattle, WA 98104 (206) 464-6684. Maybe, if the victims of this dishonest business all file complaints with the democrat 🤦‍♂️ Attorney General Bob Ferguson, he will do something about it — besides pass the buck. Every single day of the year (365 days), BC posts fraudulent offers on 3-5 ‘Best Rewards’ offers on the homepage of their app. Those fraudulent offers different by a few cents to over a dollar or more in some cases, but when you do it every single day of the year it adds up to big time money fraud — and they’re doing it in likely all 50 states to their members aka: American consumers. Of course democrat Bob Ferguson is doing nothing while simultaneously asking the citizens of Washington to re-elect him — to what continue doing nothing? Only a fool would vote democrat. Why is it sooooo hard for BrandClub to be completely honest? Why can't BC explain the fact the 'Best Rewards' on the homepage of their app are not the actual best rewards the vast majority of the time? Check it out yourself. Go to the product page of a ‘Best Reward’ product liked on the homepage. The vast majority of the time you will find a better cash back offer. However, you can click on the higher cash back offer on the product club page and BC has it so your ‘Activity’ for that product looks like you clicked on the ‘Best Rewards’ homepage link. Then, they give you the lesser cash back reward. I wonder what the sellers on Amazon, Walmart, Chewy, etc. are told by BC? Does BC tell those sellers they paid the higher cash back offers to members? I'm going to keep asking.

Customer support is trash. My app is glitching and claims I have no accounts synced, I reached out twice now with no answer. I’m about to sign out of my account and delete the app because wow. Up until now it’s been pretty good, and my last cash-out came through the next day (much to my surprise). Guess I’ve made too much money off them, so I’m not allowed to use it anymore. Sad.

this app is truly sad. I have emailed them 4 x and got no answer. I made 18.28 pending since sept 12 and 14.15 2 weeks ago then they stopped so i could make anything and saying this on my account what did I do wrong I did survey's and buy the crap temporarily removed my privileges this is bull crap you need to publicly admit i did nothing wrong brandclub I am on you tube katahadin kooking mamas homestead