There is no way to speak to anyone on…
There is no way to speak to anyone on the team that handles verifying a person, when your account gets locked there's no one to help you.
By Ian D.
Response from Branch· Jul 17, 2026
Hi Ian, We want to help resolve this issue for you; can you open an in-app support chat within your Branch app? Additionally, our help center can also connect you to an agent. Branch Help Center. We recommend chat because of a faster service experience. That way, one of our agents can escalate your concerns to the right person.




