Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
148 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brainwiki is listed under Education Services.
Brainwiki (brainwiki.com) has 148 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
148 approved reviews, newest moderated first
Amazing I got my results and it was very cheap. Thank you.
By JOCKTAN
Response from Brainwiki· Sep 29, 2026
We're so glad to hear you found our service amazing and affordable. Thank you for your wonderful feedback!
Totally unethical if not downright crooked
By Jan B.
Response from Brainwiki· Sep 29, 2026
Hi there, I'm sorry to read this, and I want to understand what happened. A review this strong tells me something went genuinely wrong for you, and I'd like the chance to look into it personally. I wasn't able to find your account from the Trustpilot review alone, and I've already requested your details from Trustpilot to help track it down. In the meantime, if you could email us at [email protected] with the address you used when you signed up, I can get straight to the bottom of this for you. - Alex, Customer Experience Manager, BrainWiki
Great experience
By Adrian B.
Response from Brainwiki· Sep 28, 2026
Thank you so much for the kind words - we're really glad you had a great experience with BrainWiki! - Alex, Customer Experience Manager, BrainWiki
This was fun. They were challenging, but fun to do
By Susan W.
Response from Brainwiki· Sep 28, 2026
We're so glad you found the challenges enjoyable! We appreciate your positive feedback.
It’s was nice to test
By Collin R.
Response from Brainwiki· Sep 28, 2026
Thank you for giving our cognitive assessment a try, and we're glad you enjoyed the experience! - Alex, Customer Experience Manager, BrainWiki
Total scam. They’ll charge you a $25 subscription fee without making it clear or even setting up an account after paying $1 for an IQ test. I made a Trustpilot account just to tell others to avoid Brainwiki at all costs.
By Rpol
Response from Brainwiki· Sep 17, 2026
Hi there, I'm really sorry to hear you were charged in a way that felt unclear or unexpected. A $25 charge that wasn't properly explained before you committed to it is a legitimate concern, and I don't want to brush past that. I'd genuinely like to look into what happened with your account and make sure this gets sorted out for you. Could you email us at [email protected] with the email address you used when you signed up? I've also requested your details from Trustpilot so we can try to locate your account from our end. Once I can find you in the system, I'll look into this personally and quickly. - Alex, Customer Experience Manager, BrainWiki
Nice app. Works good
By Anndrea O.
Response from Brainwiki· Sep 15, 2026
We're so glad to hear you're enjoying our app and that it's working well for you! We truly appreciate your positive feedback.
They make you think you are buying test analysis for $1 but they secretly start charging you a $24.99 monthly subscription. No emails, no account, just a charge that if you are lucky will notice in your bank statement. Dispute the unauthorized subscription with the bank and they should refund you, then what happened to me was brainwiki will send an email (the first one they ever sent) confirming refund and cancellation with a “sorry to see you go” message. It is a scam and they just return the money to those that dispute via the bank.
By Alejandro A.
