Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
826 reviews
BrainsmateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 155 reviews with 4 stars · Clear filters
qick and painless
By philip T.
Response from Brainsmate· Sep 16, 2026
Dear Philip Tribe, We’re pleased to hear that you found the test quick and straightforward. We appreciate you taking the time to share your experience with BrainsMate. If you have any questions or need assistance, please feel free to contact us. Customer Support Team BrainsMate
Great fun, nice and easy
By Bexm
Response from Brainsmate· Sep 16, 2026
Dear Bexm, Thank you for your lovely feedback! We’re glad you found the test fun, enjoyable, and easy to complete. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
First time user so cannot comment much
By Nav
Response from Brainsmate· Sep 15, 2026
Dear Nav, Thank you for giving BrainsMate a try and sharing your first impressions. We understand that, as a first-time user, you may need more time to form a complete opinion. We hope you enjoy exploring the test and discovering more about your cognitive abilities. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
give more test. make comprehensive result view
By Hazeim Z.
Response from Brainsmate· Sep 14, 2026
Dear Hazeim, Thank you so much for your valuable feedback! We are thrilled to hear that you want to take more assessments with us. Expanding our cognitive test catalog and enhancing the detail of our breakdown reports are currently top priorities for our product team. Feedback like yours directly drives our upcoming feature releases! Customer Support Team BrainsMate
👍🌞✊😉🤨🤔💫🙉🙈🙊
By lukeb
Response from Brainsmate· Sep 14, 2026
Dear lukeb, Thanks for giving us a shot! We appreciate your feedback and are happy to hear you had a good experience with the assessment. Customer Support Team BrainsMate
Answers were not timed. I would have given a 5 star if a: 'There will be a small charge for your results' came at the beginning of the exam instead of at the end.
By Kathleen Mae M.
Response from Brainsmate· Sep 14, 2026
Dear Kathleen, Thank you for sharing your thoughtful review! We appreciate that you found value in the test, and we hear you loud and clear regarding pricing transparency at the start of the assessment. We sincerely apologize if the fee felt unexpected at the end. Your feedback about clearly stating the results charge beforehand—as well as adding timed responses—is extremely helpful, and we are sharing this directly with our product team to refine our onboarding experience and testing features. Customer Support Team BrainsMate
Very interesting when you get you report
By Mandy
Response from Brainsmate· Sep 14, 2026
Dear Mandy, Thank you so much for the review! We are delighted to hear that you found your report interesting and insightful. Delivering a comprehensive breakdown of your cognitive strengths and areas for growth is what we strive for. Customer Support Team BrainsMate
It was good but didn’t advertise that you have to pay for results
By Brook K.
Response from Brainsmate· Sep 13, 2026
Dear Brook Kindt, Thank you for sharing your feedback, and we appreciate your positive note regarding the test quality. However, we sincerely apologize for the frustration regarding the cost to access your results. We aim to make all payment details transparent, and we regret if this was not sufficiently clear prior to completing the assessment. We take concerns about pricing clarity very seriously and are continuously working to improve how our payment structure is presented. Customer Support Team BrainsMate
