BPI SportsReviews of bpisports.net

I have no idea what is going on with BPI I ordered from the UK my delivery date came and went, I rang the Customer Service number, they answered and stated as of last Weds 07/11/2018 they no longer deal with UK Customer Service and the people who answered the phone advertised on their UK page is a claims team. So I am 10 days after expected delivery, there is no UK customer Service and the 2 emails I have sent have had no replies Theres clearly issues with BPI. Their products are great, no doubt about it, however their Customer Service is..... Well.... There is no Customer Service.

Very unsatissfied with BpI made a purchase for the Halloween special with the discount been over a week haven’t received my items reached out to BPI and was told protien flavor was out of stock and I was only left with one option to chose from at the time of purchase everything was in stock afterwards they said we can refund you back your money for the protien which I also purchased BCAAS and told them I wanted they ended up giving them to me at full value with shipping which ended up coming out to 73 dollars for only 2 BCAAS my original order that I made which was 87 dollars which included 2 protein shakes and 2 BCAAS when I had my two protein shakes as well very bad customer service didn’t even reply back to me when I informed them about the BCAAs that they gave them back to me at full price with shipping they need to work with customers a lot better then that making it seem like they are doing a favor while the screw up is in their end IF SOMETHING IS OUT OF STOCK NOTIFY PEOPLE BEFORE HAND DONT HAVE THEM WAIT UNTIL THEY REACH YOU

I purchased BPI’s protein months ago when a friend recommended it. The first time I ordered there wasn’t an issue and it arrived promptly on time. I thought I had found the company I could purchase my supplements from. Unfortunately it came with a heavy let down this past month. I ordered my protein on September 25th, I expected to receive an email or text at least on updates of my order, but all I saw was my payment was processed and no updates on received order or shipping. After 3 days I reached out to customer service. Not very professional, responses vague and they seemed unwilling to help, just said I can refund you if you want because they couldn’t provide information on when it would ship. I still wanted the product and asked if there was any eta they could provide. They said a shipment was expected to arrive sometime that week. I decided to wait it out and hoped they would at least be able to update me. October 3rd, came nothing from them, not one single email or text. I reached out again, asking if they could provide information on my order. Woke up Oct 4th with automated message stating I had been refunded. No response from the team, no apologies on order not even an option to possibly pick a different type of protein. They have lost another customer. They might not care to lose one person, but as a company they should put more effort into customer service and providing their customers with options. Who ever is handling their web chats and emails needs to be trained on people skills. Moving on to another supplement provider.

The best product ever try

Been using Bpi products for about a year now.like them watched videos of James. My problem is your website have problems changing sizes and flavors to get proper price.The One time I was able to order best protein it was like pulling teeth . I keep trying to order again but end up on Amazone. Would rather order directly. Love your product though!

Fast service and great products... it’s all I use

It has a very good taste

First of all, the timing with the shipping was longer than expect. Then, I was elligible for a free creatine because of the minimum amount spent and by the time that the package got home... i just got my order and not the free creatine. And finally, i was my first ever experienced with you and it wasn’t what i thought it would be.