No live support
No live support. poor integration. Difficult to collaborate as shared files do not show up Don't waste your time.
By middlefinger
The Fair Hearing score
1.3/ 5
Bad
289 reviews
Rating distribution
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Box
Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.
Box (box.com) has 289 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
- Also known as
- box.com
- Website
- box.com
- Category
- Internet & Software
- Location
- Redwood City, California
- Listed on The Fair Hearing
- 2026