Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
698 reviews
Boundary SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AT BOUNDARY, WE CREATE TECHNICALLY INNOVATIVE AND SUSTAINABLE PRODUCTS DESIGNED TO LAST AND MAKE LIFE MORE COMFORTABLE.
Boundary Supply (boundarysupply.com) has 698 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
698 approved reviews, newest moderated first
Will forever be my day bag for when I'm hiking or when I'm out for photoshoots. Such a great design and super durable.
By James N.
Response from Boundary Supply· Oct 14, 2020
Thank you, James. :) We appreciate you taking the time to review us.
Too small and pockets get in the way of each other
By Andy
Response from Boundary Supply· Oct 14, 2020
Great feedback, Andy! Thanks for helping us improve.
日本からの注文です。 Prima System購入しましたが、 細部にもこだわりを感じる、 とても素晴らしいバッグでした。 こちらのブランドのファンになりました。
By YUTA T.
Response from Boundary Supply· Oct 14, 2020
So happy to hear that you love your Prima. :) Thanks for being an awesome customer, Yuta! We appreciate this review.
The bag came and looked nice but the mechanism that holds both bags together broke the next day.
By Joycee C.
Response from Boundary Supply· Oct 13, 2020
Oh no! Will you email us at [email protected]? We'd love to get this matter resolved for you. That definitely should get taken care of!
My errant pack is literally amazing in every way !!!
By Lance L.
Response from Boundary Supply· Oct 14, 2020
Awesome, Lance, you're amazing! Thanks for the review and the support. :)
I love all the Boundary Supply products. I trust they're true, and I have even put them to the extreme test myself with weather and strain, and everything holds up great. Well designed and quality products all around. Thank you Boundary!!
By Drew F.
Response from Boundary Supply· Oct 14, 2020
That's awesome, Drew! Glad to hear that our products are satisfactory. :) Thanks for the review.
The process was awful, the payment process was a pain in the @$# and after that when I wanted to change something in my order they canceled and I had to make a new one and the same card that I used last time was canceled.
By Angel V.
Response from Boundary Supply· Oct 13, 2020
Hi Angel, we're so sorry for this entire experience. It definitely wasn't what we would've wished for you to experience with Boundary. We've restructured our team and how we operate in the hopes that we can regain the trust of our customers. We hope you'll give us another chance.
Good backpack but should be designed in much better way for this money.
By Lucas
Response from Boundary Supply· Oct 14, 2020
Thanks for the feedback, Lucas! We appreciate it.
