Awesome experience!
Ezra and his team did an awesome job. Communication was prompt and clear and there were so surprises in the costs. The work was also done impeccably and quickly.
By Audrey
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
496 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BOSSCAT Home Services is listed under Home Improvements.
BOSSCAT Home Services (bosscathome.com) has 496 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
496 approved reviews, newest moderated first
Ezra and his team did an awesome job. Communication was prompt and clear and there were so surprises in the costs. The work was also done impeccably and quickly.
By Audrey
Very nice service portal
By VinSn
Response from BOSSCAT Home Services· Oct 27, 2021
Hello VinSn, Thanks for noticing - Now with PunchList you can get accurate pricing for any repair online. No in-person meetings required! I'll be sure to let our tech team know you're digging the platform. PunchListUSA Client Care Team
As a Realtor, I relied on PunchList to tackle the tougher jobs to fulfill the tougher items on my Home Inspection Contingency Removal Addendum lists. This has not been a "one and done" with PunchList but a continued relationship when properly coordinated, enhances my client to Realtor experience to a near flawless transition between our side and the Buyers side simply "Getting It Done!!!". Id recommend taking your Home Inspection list or a simple "Honey DO" list to PunchList to get it DONE!
By Tom T.
Very sloppy work and I was completely surprised by the lack of quality. They don't repair issues, they cover them up (e.g. painting over vs. fixing the underlying wood issue). When I addressed concerns with the customer success manager verbally and in email, my concerns were completely avoided and overlooked. A vague email was sent back skirting the issues. I was truly surprised that they could sleep at night. This was the DC unit.
By Maria
Response from BOSSCAT Home Services· Oct 27, 2021
Hello Maria, Thank you for the feedback. We apologize the quality of repairs was not up to standard and your concerns were not addressed sufficently. I've requested some additional information so I can look into this for you. We appreciate your business and hope to have the chance to make this right. PunchListUSA Customer Care
Great work on time we satisfied
By sreemurali M.
Response from BOSSCAT Home Services· Oct 28, 2021
Thank You Sreemurali! We appreciate the feedback, very happy to hear you are satisfied with our service! PunchListUSA Client Care Team
Fast, efficient, effective. Easy!
By Matt R.
Response from BOSSCAT Home Services· Nov 11, 2021
Hello Matt, Thank you for your feedback, you can modify your estimate online, share with buyers and sellers, and approve repairs with a few clicks. Fast, efficient and stress-free is how we like it at PunchList! PunchListUSA Customer Care
I just wanted to drop a quick note of thanks to you and the professional that was working in my unit. I have renovated 9 units in that building and have probably dealt with 20 different contractors along the way. You were by far the most professional and responsive person I have ever worked with and I cannot tell you how much I appreciate it. I unfortunately did not get your colleagues name, but he was just as impressive. That man was so nice and knowledgeable and seemed to genuinely care about the work he was performing and ensuring the client was satisfied with the work. I cannot tell you how refreshing this experience with the two of you was!!
By Tommy S.
Response from BOSSCAT Home Services· Nov 11, 2021
Hello Tommy, Thank you for taking the time to review our services and process to home repairs. Not only do we have experienced, licensed, and insured field managers on the ground, we also have dedicated Success Managers who continuously check on progress and monitor quality. The name of that fantastic Success Manager is Erin and Ezra is that impressive, knowledgeable Contractor. We love to read the kind words you left about our colleges and will continue to bring this level of service to all of our clients and partners! Happy dance in celebration of this awesome review, you made our day Tommy! PunchList USA Customer Care
All of the contractors that I worked with through punchlist have been professional and did a wonderful job on the items I needed fix or installed in my home.
By Crystal
Response from BOSSCAT Home Services· Nov 11, 2021
Hello Crystal, Thank you for sharing your experience with us! We would not be able to grow and develop without feedback like yours. Our PunchList Pros go through a strict vetting process complete with a thorough skills assessment and background check. Of the many that apply to become a Pro, only 3% make the grade. We are happy to hear it isn't going unnoticed! PunchListUSA Customer Care