Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
496 reviews
BOSSCAT Home ServicesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BOSSCAT Home Services is listed under Home Improvements.
BOSSCAT Home Services (bosscathome.com) has 496 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
496 approved reviews, newest moderated first
Adam with BossCat was very quick to respond and was able to explain everything to me very clearly!
By Kellen M.
Response from BOSSCAT Home Services· Mar 11, 2025
Thank you for taking the time to leave us a review. We're glad to hear that Adam was able to provide clear explanations and respond quickly. We always aim to make sure everything is easy to understand, and it's great to know Adam delivered on that. Let us know if you need anything else!
Had an appointment scheduled the other day for 1pm with Bosscat to get a crawlspace repair quote and no one showed up! It was 2pm so I decided to call them to see where they were because I hadn’t heard anything. I was told by their estimate customer service team that they weren’t sure where their tech Joey was and that they would have to get back to me. The girl said she would call me back. Well surprise, surprise no call back about where their tech was or if they were even going to still show up! How do you do business like this! Horrible customer service! Run from this company at all costs!
By Nadine J.
Response from BOSSCAT Home Services· Mar 10, 2025
We apologize for the inconvenience in scheduling your no-fee site visit to create an estimate. We strive to provide excellent service and we missed the mark in this instance. We are addressing this issue in our training and support monitoring. We appreciate your feedback and hope to have the opportunity to work with you again. If we can be of service, please contact us at 1-877-4-BOSSCAT for a 10% discount to be applied on any future order.
Jay was a delight to work with and he sent Harold to assess the job and Gabriel Jesus to do the work and he went to work right away and did an outstanding job. It was beautifully done and speedy too. Thank you sooooo much!
By Siray F.
Response from BOSSCAT Home Services· Mar 3, 2025
Thank you for the fantastic feedback! We're so happy to hear that Jay, Harold, and Gabriel Jesus made such an impact with their work. We really appreciate you taking the time to share your experience, and we’re here if you ever need anything else!
Smooth process with great professionals and reasonable pricing! Jay was great in coordinating repairs and timing! Couldn’t have a better experience! Thank you! Kim Wilkin
By Kim W.
Response from BOSSCAT Home Services· Feb 21, 2025
Thank you for sharing your experience! We're so glad to hear everything went smoothly and that Jay was able to coordinate everything perfectly for you. It means a lot to us that you found the pricing reasonable and the service top-notch. We’re always here if you need anything in the future!
It was recommended to use bosscat from my realtor and they’ve been wonderful with finding qualified contractors, and their customer service has been top-notch.
By Kevin T.
Response from BOSSCAT Home Services· Feb 21, 2025
Thank you so much for the wonderful feedback! We're thrilled that your realtor recommended us, and it's great to hear that you've had such a positive experience with our team. We’re dedicated to providing excellent customer service, and it’s awesome to know it made an impact. If there’s ever anything else you need, don’t hesitate to reach out—we’re here to help every step of the way!
I have been dealing w/Bosscat for roughly 3 weeks. Initially, I felt I found the company I could rely on for current and future repairs. Not so! The representatives sent to my home to do the repairs, wore regular street clothes, had nothing stating or showing they worked for Bosscat, smoked cigarettes while on my proper, and showed up 3 1/2 hours late the 1st day and 2 1/2 hours late the 2nd day. Because Jay M. (Project Coord.) felt the 2 men completed the job a day ahead of schedule, the only thing he felt was sufficient was to email me his "apologies". In response, I stated, "surely you don't think the apology is all I deserve", to which he called and offered me a $50 discount on a $2000+ job. Here we are in the 3rd week. Due to miscommunication, I missed including an additional repair from last week. I reluctantly reach out to Bosscat to get the repair completed. Because it's a small, ceiling repair, I was hoping to get it done within 24 hours. Because I owe a balance (that was initially agreed could be paid after my closing), before scheduling me for the new repair (that was missed), Jay M. is trying to force me to apply for a LOAN (w/a "soft credit pull") to pay the balance, AFTER I have already paid the initial deposit. My daughter is a Realtor and she referred me to Bosscat, stating they were a top notch, reputable company, that would work with me (knowing I would not have a large sum of money until after closing). Now I am regretting asking my daughter for assistance. I am waiting for my deposit refund and will tell everyone I know, use BOSSCAT AT YOUR OWN RISK!!
By Sherri G.
Response from BOSSCAT Home Services· Feb 19, 2025
Dear Sherri, Thank you for your feedback. We understand your frustration related to our Pro's delayed arrival. While we strive to have all Pros arrive promptly in the appointment window. From time to time, issues may arise, such as traffic or delays in work scheduled earlier in the day, which are outside of our control. We appreciate you notifying us of the smoking issues. Our policies strictly prohibit any smoking on any work site. We have reviewed your concerns in detail and cannot offer you any additional price concessions. We completed all contracted work, to your satisfaction a day ahead of schedule. We also included a new door hardware set, value of $50 at no charge to you. In addition, we offered you a $75 credit for any inconvenience created by the Pro's delayed arrival. To address your other requests, we cannot initiate new repair work unrelated to your original service agreement until payment is complete for your original service agreement. Please contact us directly to submit payment for all work complete. We would be happy to assist you with any new repair projects, once all open invoices are paid. We look forward to hearing from you. Thank you.
Cliff Was extremely thorough in his job, extremely nice great customer service, cleaned up after himself and did not cut any corners.. above and beyond. Thankyou Cliff
By Brandon B.
Response from BOSSCAT Home Services· Jan 30, 2025
Thank you so much for your feedback! We're thrilled to hear that Cliff provided you with such a thorough and positive experience. We look forward to working with you again in the future and providing exceptional service to any friends or family you may refer to us. Thank you!
Adam responded quickly and efficiently to our inquiry. He also provided the necessary information for our client to make a speedy decision.
By Jane R.
Response from BOSSCAT Home Services· Jan 22, 2025
Thank you for your kind words! We’re glad Adam provided the prompt support you needed for your client’s decision. Helping you efficiently is always our priority—don’t hesitate to reach out if you need anything else!
