Very fast service and great products.
Very fast service and great communication on order and shipping progress.
By Boeing 3.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
94 reviews
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Bosma is a designer and manufacturer of smart home products. For the past 5 years, we have introduced various products to the market including indoor/outdoor security cameras, video doorbell, smart door lock, sensors, and lighting,
Bosma (bosmasmarthome.com) has 94 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
94 approved reviews, newest moderated first
Very fast service and great communication on order and shipping progress.
By Boeing 3.
It took multiple attempts to get a response. I own 10 Bosma products and am very happy with them but the customer service response time is to slow I returned a product after I couldn’t get it to connect
By CONNIE W.
There was zero response to my request for help via chat or email. Finally found the product I needed on the website and ordered but it took almost two weeks for it to arrive.
By Chris B.
Ordering was easy, Questions and concerns were handled professionally. Shipping was timely. Products were as described.
By Terry
Good quality products and user friendly.
By Luis R.
My door locks have not met expectations. Neither have the cameras. The only help I can get is messages that have not been very helpful.
By Daniel N.
You do not acknowledge phone calls, email, or your support email. All my questions were ignored! I ordered and installed a new gateway, which cured my wi-fi problems. Your company was zero help. Your support rates below zero. Too bad, your customers deserve better.
By Richard L.
Good quality, but i wish the cameras last longer then two years
By Humberto aka B.