bootybands.comReviews of bootybands.com

Poor customer service . I bought a barbell set. I received all items except the barbell clips . I had to send pictures of what I received first to show no bar bell clips were there. They then sent a cheap substitute for the bar bell Clips that were purchased and shown in the picture of items purchased . No response from them afterwards to get the correct bar bell clips I was supposed to have received No response from e mail,voice mail or texts Do not expect any help from customer service and watch out for the cheap substitutes you may receive instead of what you ordered

So I purchased these weights awhile ago and I thought the really late shipping was just a spoof but here I am waiting forever again on a item they said was in stock. I got a email stating to hurry up and buy the weight stand as there was 100 left. I purchased it literally within minutes after getting the email. It states they will ship within 2-5 business days. It is now 5 weeks later and I have yet to receive the item. I emailed them over a week ago asking when this item would be delivered, they replied I would be top priority and the item would ship within 24 to 48 hours. They ended up printing a label to look as if the item shipped. I emailed once again after giving it a whole other week and now they tell me the item is back ordered. Sorry, but the customer service is horrible. How can you send a email stating 2-5 business days and then another a month later say within 48 hours and now it’s on back order? The key to a successful business is transparency. If you know you aren’t able to ship items weeks or months later than that should be stated on the website. Lying to customers to get there money is beyond ridiculous and I won’t be purchasing anything else from them again just on that principle. It’s unfortunate because I do like the weights, but the integrity is lacking.