Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
54 reviews
Boots On The Ground PortugalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tailored Expertise with Attentive SupportBoots on the Ground Portugal LLC guides you through every step of the D7 and D8 Digital Nomad visa process. From customized digital documentation to FedEx-delivered visa packages, we make sure your application arrives complete, polished, and ready for submission.Our work doesn't stop at approval. We support you from the first question — is Portugal actually right for you? — through getting settled and well beyond. We help you exchange your driver's license, register for a health number, update your tax address, secure your residency card, and renew it when your two years are up. Along the way we advise on the dozens of smaller decisions that surface during your first years here, most of which nobody warns you about.With team members in both the U.S. and Portugal, we pair local insight with international perspective. Our Operations Manager, based in Phoenix, Arizona, coordinates with our vetted partners and consultants in Portugal. Heather Binder, our Founder and Head of Client Services, leads client strategy and oversees every engagement. Sara Lourenço, our Local Bureaucracy Consultant, lives on the Silver Coast near Caldas da Rainha and stays close to Portugal's shifting realities on the ground. While that region is our base, we assist clients relocating to every corner of the country.We're a multicultural, inclusive team of Americans, Brazilians, Canadians, and Portuguese professionals — open-minded, LGBTQIA+ positive, and globally aware. As immigrants, expats, and locals ourselves, we understand the challenges you're facing, and we're here to make your transition smooth, supported, and genuinely enjoyable.Planning a move to Portugal? Let Boots on the Ground Portugal be your trusted partner in making it real.
Boots On The Ground Portugal (bootsonthegroundpt.com) has 54 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 54 reviews with 5 stars · Clear filters
This group is great! I worked with Heather who is very compassionate about helping folks and I highly recommend her. Her knowledge and experience has helped me in a big way!
By Lisa W.
Response from Boots On The Ground Portugal· Sep 24, 2026
Thank you Lisa
We have had our 1st consultation with Heather from BOTG Portugal. So glad we did, she has filled us with confidence in being able to help us with our intended move to Portugal. She explained the process and nothing was too much trouble. It was supposed to be a 30 minute call but actually went on for 55 minutes and even then she was still inviting questions from us. It was an absolute pleasure to meet her albeit not in person and she is such a down to earth person. We are looking forward to working with her to enable our move.
By Leonard S.
Response from Boots On The Ground Portugal· Aug 22, 2026
Thank you Lenny!
Heather was fantastic on our first call , she really explained everything and put our minds at ease. We are going to start our journey towards moving to Portugal with her.
By K S.
Response from Boots On The Ground Portugal· Aug 20, 2026
Thank you Kay!
We had a three-week time crunch to get housing secured for our visa appointment and BOTGPortugal came through for us. Even if we didn't get the lease in time, the amount of effort our team put in was above and beyond.
By Kai H.
Response from Boots On The Ground Portugal· Jul 5, 2026
Thanks, Kai. I'm not sure what you mean by not getting the lease in time. We also don't write leases; only attorneys do that part of the process. Glad to hear you are happy with our work so far!
Heather and her team are wonderful! We did a consultation call with Heather and she made us feel right at ease. We had a friend who used Boots for her move to Portugal and she could be recommend Heather highly enough. I can see why! She is so hands on with everything and is making a complicated process a bit easier. We cannot thank Heather enough for all her hard work in helping us!!
By Laurie H.
Response from Boots On The Ground Portugal· Jun 23, 2026
Thank you, Laurie! We have lots yet to do... but, it's that elephant we are biting off one piece at a time---
Always there to help and answer questions. Document packages they prepared made getting visas easier. Now they are helping with recommendations for insurance and drivers licenses.
By John L.
Response from Boots On The Ground Portugal· Jun 23, 2026
Thank you John, so glad we have been able to help you get to Portugal!
The most important feature of BOTG is their timely responsiveness followed by their empathy for the trials and tribulations of transitioning to life in Portugal. If as a reader you are considering utilizing their services, we simply believe you can’t make a better investment, and as they say, “…you ain’t seen nuttin yet.” I don’t think we would have made it this far (in Portugal for 6 months and 5 months from our all-important AIMA Residency Permit interview) without their organized/discipline support. We would be happy to expand on our appreciation if you are provided our contact information (we will not, however provide transition information or guidance). Good luck if/when you decide to make the leap to Portugal. So far, so good for my wife and I.
By Greg R.
Response from Boots On The Ground Portugal· Jun 23, 2026
Thank you, Greg! It's been a pleasure.
Heather and Sara are fantastic! They are very knowledgeable, and keep up to date on the numerous Portuguese government changes that occur during this process. They are a great resource for questions as well as their thorough review of the documents. I recommend them without reservation.
By Teri C.
Response from Boots On The Ground Portugal· Jun 10, 2026
Thank you Terri, it was a pleasure to help you and your husband with your successful relocation! Welcome to Portugal---
