BoostinfiniteReviews of boostinfinite.com

RUN FOR THE HILLS! I would give this negative stars if I could. They are bait and switch. They DO NOT have good coverage at all ANYWHERE. I’m in a capital city and the coverage is terrible. 100% packet loss latency if 1,700+ ms, 0.6Mbps download and 0.3Mbps upload. They DO NOT honor their “money back guarantee” refund when you buy from the Boost Infinite store on Amazon. They make it seem like you can switch from carrier “partner” tower to tower and you cannot! You are locked to whatever carrier “partner” they assign you to. I’m stuck on the Dish Network (who owns Boost Infinite) carrier. There is only less than 10% coverage in my city and almost zero coverage between my city of over 2M people and another major city with over 4M people. I get zero coverage inside buildings in this second city! Ridiculous. They have billing practices that are inconsistent and not transparent. You are not credited correctly for their part of the phone purchase! Hello FTC! You also pay for taxes and fees that they state in the contract are covered. They are in breach of their own contract. I have been on the “xxxxxx LTE” network and no one will even admit it exists and have been called a liar! I have screen shots to prove it! I have been using the FCC Speed Test app to report them with Challenges. I recommend everyone do the same to call them out and hold them accountable. The FCC will get to the bottom of it! They are lying about their coverage map! I am looking into a bait and switch class action suit. If you have the ability reach out to join or start your own! BAIT AND SWITCH! RETAIL FRAUD! WHAT YOU GET IS NOT WHAT THEY ARE ADVERTISING!! Their employees don’t know anything! THEY Don’t know who owns them! Where the corporate offices are! Don’t know who the CEO is! Don’t know if any formal complaint process! Don’t know their own policies! Their “Corporate Escalations” manager is a joke! Rude and very unhelpful! This company is headed for bankruptcy if you look at their quarterly losses! Don’t get entangled! Join the Reddit BoostInfiniteSucks subreddit! Worst mistake I EVER MADE!

If I could give zero stars I would. I placed an order with Boost Infinite twice for 4 new phones and lines. And twice the order was cancelled with ZERO explanation as to why. I was only told that I was "not eligible" for service. Mind you my credit score is over 750, so it's certainly not a credit worthiness issue. Don't bother trying to setup service with these jokers. It would be a complete waste of hours of your time.

TERRIBLE! Signed up and paid on 7-9-2024, next day, got an email to call them immediately. Called and they said they are not able to complete the order, no reason, said they wouldn't even give a reason by mail. Over $200 won't be refunded for 7-10 business days. SCAM!!!!!

Absolutely terrible phone coverage and service. Run away.

where to start, the service was good for the first year then suddenly we start getting txt messages that we used all of our 30gbs in the fist 4 days of the month which is impossible and at first they agreed and said theres a tech issue on their side well six months pass with the same thing happening and calls start to be dropped and txts aren't sent or received , voice mail comes,a day late if at all! They would keep me on the line for 2 hrs trying to tell me everything is normal on their end and do everything so that I wouldn't talk to a manager. I finally did get to one who was very sympathetic and agreed to give months free in compensation but the things got worse and they wouldn't let me talk to a manager again. so that was it, I called to get my port out pin and they start by saying thanks for being a loyal customer for a year and a half then I said I wanted a port out pin to which he asked why and I told him because I wasnt getting the service that I payed for and he had the nerve to offer me a discount for 3 months!! I'm gone from them! stay away!!!

Really bad service calls always drop and data never works stay away!!!! had service for less than 30 days and they will not refund me even though it says on website try for 30 days for full refund Total scam

Horrible scam of a company. I was approved for a I phone and my card charged. The next day I was sent an email saying there was an issue with my order and I needed to call them or it would be cancelled. After 30 minutes I was told I didn't qualify at this time. My card has been charged and I was told a refund ticket would be charged. I called back another person said they didn't see the charge. This company is a scam. Do not use!

I only connect to Wi-Fi when I am home, it will not allow me to connect to Wi-FI anywhere else. I bought a brand new phone hoping that would solve the problem, but this new phone is worse than my old phone. The screen gets blurry, it will not swipe and the volume changes without me doing anything. I wish Republic Wireless did not sell out.