BoostedReviews of boostedboards.com

They have great products but you better hope that it will not break because ther customer service is really bad. I had my Boosted Rev break down in october 2019 Boosted support said that they would send me a return label and replace the scooter as of april 2020 I have still not received the return-label and I have pushed them several times. Now they don't even reply anymore.

Don't care about customers in UK

Customer support is non existent at this company. This is my second boosted board and I have had nothing but problems. They don't respond to phone calls or emails. There are other options out there. Don't deal with this company!

So far, here is my honest experience with Boosted company. I ordered a Boosted Rev 14 weeks before its shipment date. My shipment was delayed 2 weeks with no explanations from the company and still by today (after 3 weeks of my email) I have not received any response. They basically ignored my emails regarding my concern over the delivery time. Nonetheless the product was delivered so I wanted to forget the bad taste. Now am I being rewarded for payin $1600 for a scooter that was delayed multiple times and then shiped at the same time with the orders of 1 week ahead. No!. Anyhow, I didn't mind it until I used my scooter for one day and then the battery started to fail. I contacted the customer service and despite being 4 days (into 5) noone has returned my calls or my emails yet. The Boosted app is broken and the instructions on how to assemble your scooter is wrong (there is a reddit forum on this). So at this point, I am very disappointed with the famed customer service of Boosted and the prime product which has already been reported by few people as having issues. Now that I would probably ship it back to CA and turnover will be 3 weeks. So a summer and a fall is spent. EDIT: Reduced to one star as it has been 6 (into 7) days and I have not received a reply back from customer service nor the technical support by today.