Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
81 reviews
BookOutdoorsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BookOutdoors is the ultimate destination for booking outdoor travel, where you can access and book the best campgrounds, RV parks, cabins, glamping resorts and more, all with no memberships or booking fees. Plus, get perks like weather protection and unlock amazing rewards with every trip.With a wide selection of accommodations to choose from and a focus on ease-of-use, BookOutdoors has everything you need to book your next outdoor adventure.We’re driven by our belief that the future is brighter when everyone spends more time outdoors. So we built a marketplace platform that makes planning and booking outdoor travel a more joyful, seamless experience, while fueling the growth and success of our partners.Founded in 2021 by experienced tech entrepreneurs together with leaders in outdoor hospitality, we draw on our decades of experience to push the industry forward and make a positive impact. We’re passionate about enabling everyone, everywhere to experience the joy, wonder and adventure of the outdoors.
BookOutdoors (bookoutdoors.com) has 81 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2 reviews with 3 stars · Clear filters
we booked and then the next day the site told us it wasn’t available. we had to rebook and wait for a refund so that was inconvenient but the CEO personally helped us get it fixed and that was very appreciated. we still got a different type of spot that would work for us.
By Kristian
Response from BookOutdoors· Apr 23, 2024
Kris, sorry for the poor experience, but glad we were able to get you in a spot at the same campground. We'll do better next time.
A total Email site is not efficiently responsive in today's camping competition. As a beginner in the environment there is definitely room to excel. The photos show a nice place. Phone access is not 24 hours, however, the replies are timely.
By Clarence
Response from BookOutdoors· Mar 14, 2023
Sorry you didn't have an exceptional experience with us, Clarence. While we have many properties that are instantly bookable, some require our concierge team to assist. We do have email and realtime chat support, and try to respond as quickly as possible. Thanks for your feedback - we'll continue to improve.
