Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
81 reviews
BookOutdoorsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BookOutdoors is the ultimate destination for booking outdoor travel, where you can access and book the best campgrounds, RV parks, cabins, glamping resorts and more, all with no memberships or booking fees. Plus, get perks like weather protection and unlock amazing rewards with every trip.With a wide selection of accommodations to choose from and a focus on ease-of-use, BookOutdoors has everything you need to book your next outdoor adventure.We’re driven by our belief that the future is brighter when everyone spends more time outdoors. So we built a marketplace platform that makes planning and booking outdoor travel a more joyful, seamless experience, while fueling the growth and success of our partners.Founded in 2021 by experienced tech entrepreneurs together with leaders in outdoor hospitality, we draw on our decades of experience to push the industry forward and make a positive impact. We’re passionate about enabling everyone, everywhere to experience the joy, wonder and adventure of the outdoors.
BookOutdoors (bookoutdoors.com) has 81 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 74 reviews with 5 stars · Clear filters
We ran into a small communication issue between BookOutdoors and the campground regarding payment. I contacted customer service and Brian at BookOutdoors handled the issue immediately. I will use them in the future.
By William U.
Response from BookOutdoors· Oct 4, 2023
Thanks for the review, Bill. See you back soon!
Very easy to book trip and respond on confirmation very prompt.
By Gabriel
Response from BookOutdoors· Sep 14, 2023
Thanks for the review!
BookOutdoors made it easy to see what was available in our area AND made it easy to make otherwise difficult reservations. Would recommend, we will definitely use BookOutdoors again!
By Alexander
Response from BookOutdoors· Sep 12, 2023
Thanks Alexander! Looking forward to seeing you back soon!
Great service! There was a pricing error on the bookoutdoors website. When I received the confirmation from the actual campground, it was 3x what I had paid through bookoutdoors! But they sent me an email explaining there was a pricing error on the website, and bookoutdoors had covered the rest (paying the other 2x).
By Todd
The person that looked after our reservation was awesome with keeping us informed while it was pending and prompt letting us know once it was confirmed.
By Sue
Response from BookOutdoors· Sep 9, 2023
Thanks for the review, and glad you had a great experience with us!
I had a question about my reservations, emailed and promptly got a human being to answer me promptly!!
By suzanne F.
Response from BookOutdoors· Sep 8, 2023
Glad your enjoyed our 5-star customer service!
Had a billing problem with campground, Brian took care of it in a timely manner. Made thing right.
By Donald
Response from BookOutdoors· Sep 7, 2023
Apologies for the double charge, Donald. This was a mistake by the campground. They were not supposed to charge your card since they get paid by us directly. We've already refunded one of the charges for you.
We needed a campsite at the last minute! BookOutdoors found us an affordable and convenient spot that ended up being perfect for us.
By Trish
Response from BookOutdoors· Sep 6, 2023
Glad we were able to help, Trish! Hope to see you again soon.
