COMPLETE FRAUD
COMPLETE FRAUD! I booked a return taxi ride with them at Paris airport. No one was there. They give you a French telephone number in case you need to contact them. It's an answering machine in French. I waited 40 minutes. Nothing!!! As I said, complete fraud. I reported them to American Express for not just a refund but for also investigations. PLEASE AVOID.
By MS T B.
Response from Book My Taxi Group· Aug 27, 2024
Hi, NOTE: As we have other competitors with very similar brand names, also as some users get confused thinking that we are the local city yellow taxi, we receive an increasing number of non-related negative reviews. So, please make sure you submitted your review to the actual service you actually used by double checking the service brand name & website URL. Thank you for your understanding. If you are already sure you submitted your review in the right place, please contact us with your booking reference number explaining what the problem was so we can investigate the issue.