BookHoldersReviews of bookholders.com

its taking 3wks for a simple return/refund. every person over phone is unhelpful and just says what you want to hear. no one actually does their job and helps you. others who can help you never seem to be in office. different stories get told. im scared i was sent to dead ends just so the return deadline passes and i get no refund. NEVER USING THIS SCAMMY DEADBEAT SITE AGAIN

Customer service is horrible! Bait and switch tactic. The book that I received was not as described. Sending the book back would cost me more money than what they would’ve refunded. They basically tied your hands so that you end up having to keep their crap product. Stay away from this company through Abebooks.com. They are not a reputable company. Poor quality product, bad customer service and not ethical practice!

I ordered a book 32 days ago and I am still awaiting the book. It took a week for them to respond to my email. Initially, they gave me the wrong tracking number. The book did not show up in USPS tracking until 5 days ago. Will never used them again.

This business is a complete scam and just robs people of their hard earned money. They give fake prices to students for their advantage account knowing it will sell for much less than promised. On top of that checks will take almost a year to ship out! Absolutely ridiculous this is a scam and should be avoided at all costs

They charged me $37.34 to post a tiny $4 book. Ok, so I was willing to pay it as I figured I was paying for a premium service. The book took over 2 months to arrive! So they charged me a premium shipping fee but sent it budget by surface mail. When I emailed them they kept saying I have to wait 90 days before they would consider a refund. That's ridiculous. In 20 years of buying books I've never experienced such poor service. Won't ever buy from them again!

I ordered a book for my daughter for college. The book was shipped and then sent back to the facilty for a bad address. I was then told they would reship the book. After a week I never received the book and I spoke with them again to be told by another employee that the book was never received back at the facilty and it was never shipped. I demanded my money back as now I was being lied to and they said they could not refund my money until the book was sent back to their facility by the postal service. I have spoken with them since and they claim to still have not gotten the book back yet. This has been over a month. They are dishonest and now that I have read several other reviews from people with the same complaint, I have validated the fact that this is common occurance for them. If you used a CC to order - file a dispute with the credit card company right away as speaking with them gets you nowhere.

The worst online service I’ve ever received. This company is the s*** of the s***. I’ve ordered a book on 5 September with fast delivery (2-3 days). It arrived one month later and their justification was “we understood wrong the address”. They didn’t give me a discount back for this their mistake or nothing. Are you fu***** kidding me? Really I hope it will bankrupt. Companies like these shouldn’t stay open. They robbers. NEVER BUY FROM THEM, NEVER.

They cancel my order and no notice, I have to contact their CS to know it.