Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We created BookFuel to guide and assist you through every step of the self-publishing process so that you can maintain complete control of the process and the ownership of your work.We are tired of so many poor industry options for self-publishing. Authors are either constrained by the gate-keeping mentality of large traditional publishers or are swindled by vanity presses. This leads us to three battle cries as our company mantra:It’s your work!You’re in control!You can manage this process!BookFuel takes the mystery out of the self-publishing process. It guides you through every step and keeps you in control.Try BookFuel and engage with our advisory coaches to accomplish your goal and become a published author. You will succeed!
BookFuel (bookfuel.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
172 approved reviews, newest moderated first
Great teamwork, always follow-up and very professional!
By William
Response from BookFuel· Feb 14, 2018
Thank you for taking the time to write this review William! It was great working with you, and thank you for being a loyal BookFuel author!
Everyone at Bookfuel was extremely helpful. From the first moment I signed up with them I felt I had a strong ally. They continued to guide me every step of the way until my book was published. I look forward to working with them again on my future manuscripts.
By Debbie
Response from BookFuel· Feb 9, 2018
Thanks for writing us this review Debbie! We had an amazing time working with you, and we are looking forward to working with you again on those future manuscripts!
The people I worked with were friendly and professional. Each step of the book creation and distribution has to be approved by the author. The print designer and cover designer worked quickly to resolve any problems. I think Bookfuel is a great company for new authors who are not ready to take on formatting, cover design, and distribution on their own.
By Tai
Response from BookFuel· Jan 25, 2018
We appreciate you taking the time to write this review Tai! We love how your book turned out, and congratulations on becoming a published author!
Great customer service dealing with all the associates however, I experienced some confusion within the company and its processes. Waiting time was a little slow. Overall customer service was really great.
By Kevin
Response from BookFuel· Jan 25, 2018
Hello Kevin, Thank you for writing this review. We pride ourselves on having the best customer service in the industry, and it's great to hear you had a great experience working with our team. We are always looking at ways to improve our services and how we communicate with our customers, and we'd love to learn more about some of the confusion you experienced during the process, because we want to make sure ever single author has an amazing and streamlined experience with us. Feel free to contact us at 888-960-0442 to talk with one of the members on our team, because we want to immediately address anything in our publishing process that you found confusing. Thank you again for being a loyal BookFuel customer! Sincerely, BookFuel Publishing
My Personal Experience Once I started with BookFuel to publish my book " The Haunting of Marcasite" there was a totally different feel and attitude to helping me getting my book out. They were very patience and helpful from the editing process, cover design, format and layout processes. I am committed to BookFuel for my next book as well. Yes, I give BookFuel a 100 % approval rating. James A. Best- Author The Haunting of Marcasite
By James B.
Response from BookFuel· Jan 19, 2018
Thank you for your wonderful review James! It's been amazing working with you as an author, and we are looking forward to when you are ready to start publishing your next book.
I recommend BookFuel to anyone, even more especially those on a budget who wish to use the POWER OF THE WRITTEN WORD to BLESS SOMEONE as we are ALL encouraged to do through our life's journeys. Those assigned to assist in making this happen are VERY KNOWLEDGEABLE, COURTEOUS, ENCOURAGING AND SKILLED. I WAS SO BLESSED BY THEIR ASSISTANCE THAT I WILL AGAIN RETURN FOR THEIR SUPPORT IN DEVELOPING MY OWN JOURNEY'S ROAD TRIP AND GOD'S SUPPORT ALONG THE WAY. Thanks sooooo much for assisting me in telling our daughter's (Tee's) testimony of the faithfulness of God as He honored her faith in Him through her life's CHALLENGING BUT AMAZING story.
By Betty Jessie M.
Response from BookFuel· Jan 17, 2018
We can't thank you enough for this amazing review Betty! We couldn't be more happy for you, and we look forward to working with you again in the future!
Not quite done as yet. We're still working on marketing. But so far excellent service. The staff is very nice and courteous. Everything so far has been done well. My HB and PB books are excellent in quality. No complaints only praise. I would think the ultimate praise would be whether I would publish my next book with Bookfuel. And the answer is absolutely.
By Chat
Response from BookFuel· Jan 16, 2018
We appreciate the review Chat! It's been a pleasure working with you, and we are excited about the next steps in the marketing process for your book!
Well, I must tell you that I do not normally respond to requests for reviews. In today’s world it seems we get asked to write reviews on everything! Is this not true? However, where the publisher Bookfuel is concerned, I felt compelled to submit my approval. I recently published my first book through Bookfuel and the phrase “going above and beyond applies to them. Thank you, Bookfuel! You will be my choice for subsequent writings and I’ve already been giving your good name to other perspective authors. You have my respect and my sincere thanks!
By William J.
Response from BookFuel· Jan 10, 2018
Thank you for taking the time to write this review William! You were amazing to work with ,and we look forward to helping you with your next book!
