Boody USReviews of boody.com

Response from Boody US· Jul 28, 2025

Thank you so much for your kind words and ongoing support, Lesley! We're so glad to hear you're enjoying the quality of our clothing and that our team has been able to support you when needed. It means a lot to have your continued trust, we’re so grateful to have you in the Boody community!

Response from Boody US· Jul 25, 2025

Thank you so much, Julie! We're thrilled to hear you're loving the comfort, fabric, and colours of your Boody wear. It means the world to us to know our pieces are hitting the mark for you. We truly appreciate your support!

Response from Boody US· Jul 25, 2025

Thank you so much for the kind words and recommendation, Kelly, we’re so glad your friend pointed you our way! It’s lovely to hear you’ve been enjoying the comfort and quality of our bras, and that our team could support you when you needed a hand. We’d love for you to explore more from the range when you're ready!

Response from Boody US· Jul 25, 2025

We really appreciate you sharing this, both the honest feedback and the kind words. While we're sorry to hear one of the items didn’t quite meet expectations, we're so glad our team could turn things around and make you feel supported! It means a lot to know you felt heard and respected, and we’re grateful to have you as part of the Boody community. Your support means the world to us!

Response from Boody US· Jul 25, 2025

Thank you so much for your kind words, it truly means a lot! While we're sorry there was a hiccup with your order, we're so glad our team could sort it out quickly and leave a positive impression, and we’re thrilled to have you coming back for the quality and comfort! Your support is so valuable to us. Thank you!

Response from Boody US· Jul 31, 2025

Hi Kelly, Thank you for taking the time to share such detailed and thoughtful feedback. We’re truly sorry that your recent experience with our sizing and support didn’t meet the standard you deserve. Our team’s aim is always to offer support that’s helpful and respectful, and we’re disappointed to hear that you felt your concerns were minimized. Your insight about the sizing is valid, and it’s helped us raise the issue internally for review. Boody’s Seamfree manufacturing process and bamboo-based fabric are part of our commitment to sustainability and comfort, but we also acknowledge that these practices can sometimes result in subtle variations between batches. That doesn’t lessen the frustration when something feels off, especially when you're reordering a trusted favorite. We’ve followed up directly and refunded your order in full, regardless of return status, because we believe in standing by our customers when things don’t go as expected. Thank you again for helping us improve. Should you decide to give Boody another chance down the road, we’d love the opportunity to ensure a better experience. With Gratitude, ~ Team Boody

Response from Boody US· Jul 18, 2025

Hi Lisa, Thank you for taking the time to share your experience, and we’re truly sorry for the frustration caused during your order’s transit. We’ve looked into your order placed on June 28th and can confirm it shipped via Economy on June 30th and was delivered by FedEx on Monday, July 14th, within the 6–10 business day timeframe outlined in our shipping policy. That said, we completely understand how stressful it can be when tracking details are unclear or suggest delays. While we do rely on carrier updates once a parcel is in transit, our team should always aim to provide reassurance and timely support when things don’t go smoothly. We're sorry if our response fell short here. We’ve sent you an email to follow up directly and make this right. We truly appreciate your patience and support. With Gratitude, ~ Team Boody