Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
151 reviews
BON PERGOLASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart Shopper’s Choice for Pergolas Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers. Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns. Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years. Contact us today to learn more about our pergolas! BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.
BON PERGOLA (bonpergola.com) has 151 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 129 reviews with 5 stars · Clear filters
It was easy to: order, modify, schedule delivery and it came with all the parts. The pergola looks amazing and the lights and louvres work. I had a two handy and knowledgeable people put it together in one day!
By Ms C.
Response from BON PERGOLA· Apr 18, 2026
Hi Mr. Crouch, Glad that we make it easy for you to put a pergola together! Enjoy! BON Pergola
Great communication and assistance from the beginning! Can’t wait to get started!!!
By Kathi S.
Response from BON PERGOLA· Apr 18, 2026
Hi Kathi, I am sure it will all goes well! Let us know if you have any question and enjoy your pergola! BON Pergola
Responsive & quick service!
By Susan M.
Response from BON PERGOLA· Apr 18, 2026
Thank you Susan for your review. Doing our best! BON Pergola
Installation instructions were spot on. Every component was used, nothing left over. It is now much easier and comfortable to sit in our backyard on our newer patio without overheating in the middle of the day.
By Bill R.
Response from BON PERGOLA· Mar 21, 2026
Hi Bill, That is exactly what we are aiming for. Extend your usable space outdoor, so it is under your control! Enjoy you pergola =)
The service was excellent with Bon Pergola, and they were very patient with us on the different options. They also worked with us on the shipping date, even when we had to reschedule. They answer questions on the phone or through text very quickly, which made the whole experience easier.
By Jigar V.
Response from BON PERGOLA· Mar 21, 2026
Hi Jigar, Thank you for your review! This help us grow with thankful spirits. Enjoy your pergola and we will be here when you need us.
This company strives to make things perfect. Any shipping error has been immediately rectified.
By John H.
Response from BON PERGOLA· Feb 13, 2026
Hi John, Thank you for your review. We are always trying our best!
We like the storage shed and we were able to assemble it in a single day. It would help if the English plans were more detailed. Without the larger and more detailed Japanese plans and the video we would have had some issues. The English plans only printed on one page and we couldn’t enlarge them for printing.
By Karen J.
Response from BON PERGOLA· Feb 13, 2026
Hi Karen, Thank you for your review! We will do our best to better shed instruction as well!.Glad you are able to put together in a day. Enjoy your YODOKO Shed!
David helped us with our barrage of questions and was extremely helpful, knowledgeable and patient. We had called other places for quotes and even if we were able to get a better price we still would have chosen Bon just from the simple fact that they are so informative and helpful. Couldn’t have asked for better customer service. No AI here! 😊 And very happy with our pergola.
By Keith D.
Response from BON PERGOLA· Feb 6, 2026
Hi Keith, Glad you have a full service with us! From the start to owning the pergola for years, we are here with you! Enjoy your pergola! BON Pergola
