Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
151 reviews
BON PERGOLASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart Shopper’s Choice for Pergolas Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers. Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns. Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years. Contact us today to learn more about our pergolas! BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.
BON PERGOLA (bonpergola.com) has 151 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 129 reviews with 5 stars · Clear filters
We love the pergola and it operates great. It allows us to enjoy our deck all day on a south facing side of our house. Before, the mid day heat was just too much but the BON Pergola gives us the protecting from the sun and rain and we can open it up at night and see the stars!
By Curt B.
Response from BON PERGOLA· Jul 23, 2026
Hi Curt, Thank you for the review! Glad you are able to use your patio with more confident =) Enjoy your pergola.
The staff has kept me aware of the plan to replace my rain sensor.
By Michael S.
Response from BON PERGOLA· Jul 21, 2026
Hi Michael, Thank you for the review. Enjoy your pergola =)
After much research, Bon Pergola was my #1 choice for a Custom Villa Pergola. I was not disappointed. Bon Pergolas is a company with a team that has your best interest at heart. From start to finish, the team was available for questions and provided information in a timely fashion. In my opinion, Bon Pergola provided the best value for the money compared to other options.
By Gary G.
Response from BON PERGOLA· Jul 21, 2026
Hi Gary, Thank you for your review! We really care about our customer and do the best we can at every level. Enjoy your pergola!
Just wanted to say thanks. The team at Bon was amazing with my purchase. The pergola looks amazing in our backyard. The assembly went great.
By Jeremy S.
Response from BON PERGOLA· Jul 21, 2026
Hi Jeremy, Thank you for your review. Glad everything turn out well! Enjoy your new enjoyable yard with a BON pergola =)
From the first moment I considered buying their pergola, Bon employees have been courteous, helpful, informative, and very responsive. They helped solve problems and were there for me 24/7. Oh BTW, when you call you get to talk to a real person right away .... no AI fake person.
By Larry H.
Response from BON PERGOLA· Jul 21, 2026
Hi Larry, Thank you for your review! And yes, no AI, no faking! Enjoy your new extended room! (under the pergola)
Looks great... I had a problem with lighting, and it was resolved the next day.
By Michael D.
Response from BON PERGOLA· Jul 6, 2026
Hi Michael, Thank you for the review. Let us know if you need any other help =)
I called needing a replacement part. They were very easy to work with and no push back on warranty item. Part was received timely.
By Amy H.
Response from BON PERGOLA· Jun 24, 2026
Hi Amy, Thank you for your review. Enjoy your pergola!
Product exceeded our expectations for quality, workmanship, functionality and is very appealing.
By Lear L.
Response from BON PERGOLA· Jun 21, 2026
Hi Lear, Thank you for your review. Your project is such as fun custom pergola! Enjoy your pergola =)
