It's a scam
It's a scam. They say you can return clothes but you can't. Ad said "30 day guarantee" but they just offered $10 back and to "keep the shirt". Shirt does not look like the photos.
By Marc B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
37 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bonlax is a premium and exquisite clothing brand.
BONLAX (bonlax.com) has 37 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
37 approved reviews, newest moderated first
It's a scam. They say you can return clothes but you can't. Ad said "30 day guarantee" but they just offered $10 back and to "keep the shirt". Shirt does not look like the photos.
By Marc B.
Beware. First, medium size shirt I received measured 24 inches across. It was enormous. I brought this to their attention. Their response ignored this and talked about my “preferences” and suggested I measure more carefully. I used to sell suits, so this made me laugh. I normally wear a large and purchased a medium. Second, returns or exchanges have to be shipped back to Hong Kong, at the buyer’s expense, even when they’re not sized properly. Third, their solution was to offer me a 20 percent discount. I shared that I was uncomfortable ordering a size small shirt, when I wear a large. Then they offered me 25 percent off. 🙄 The shirt is beautiful. I did plan to buy a few other patterns. Bonlax does not stand behind their product and I wonder if I got a shirt who’s size was mislabeled. They also seem to only make positive reviews visible on their website. Mine is nowhere to be found.
By Jonathan L.
I was really surprised by the quality of the materials. The shirt, stitching, and buttons are all high quality. This is a shirt that you can wash on delicate cycle and then throw directly on a hanger for air drying and it will be perfect with no wrinkles. The fit is as expected. This shirt is a winner!
By ShieLD
This is my first time try Hawaiian shirt, just saw my roommate got one, looked great, now i have my own, love it~
By Perhmas
Good customer service and I was impressed by the design and quality of the shirts.
By Beata M.