Bonefish GrillReviews of bonefishgrill.com

Total trash restaurant now. Wife and I went because it USED to be a great restaurant. We got fish and chips at the Loveland, CO location. It was so damned greasy, I have never eaten anything so greasy in my life, but the taste wasn’t horrible so I made myself down it. As I write this I sit curled up in the fetal position on the toilet hoping to extricate this demon from my carapace. Horrible pain. God awful. I will NEVER EVER visit Bonefish again in my entire life. Awful. Whoever is the CEO should be removed. Running a once-good restaurant into the ground. I am in so much pain.

Dear Bonefish Management, I am writing to express my disappointment and frustration with the recent experience I had at your establishment. As a regular customer of Bonefish and someone who lost his wife recently after 40 years, sometimes I dine alone. I was shocked and dismayed by the way I was treated when I requested to sit in a booth. Upon arriving at the restaurant, I politely asked the hostess if I could be seated in a booth. I made it clear that I was willing to wait for a booth to become available, as I understood that they might be occupied at that moment. However, I was taken aback when the hostess outright refused my request, stating that booths were reserved for parties of two or more. I find it highly unfair and discriminatory that I was denied the opportunity to sit in a booth simply because I was dining alone. This policy seems to imply that solo customers are less deserving of comfortable seating options, which is both discourteous and alienating. To make matters worse, the response from your management was dismissive and unhelpful. Their suggestion to make a reservation next time if I wanted to be accommodated completely misses the point. Dining alone does not make me any less of a valued customer, and I should be able to enjoy the same seating options as any other patron without having to jump through unnecessary hoops. I have always appreciated the quality of food and service at Bonefish, which is why I have been a loyal customer for years. However, this recent incident has left a sour taste in my mouth. I believe it is important for businesses to treat all customers with respect and equality, regardless of their party size. I kindly request that you review your seating policies and train your staff to be more accommodating to solo diners. By doing so, you will not only enhance the experience for customers like myself, but you will also foster a more inclusive and welcoming environment for all. I hope you take my feedback into consideration and take the necessary steps to address this issue. I look forward to hearing from you regarding the actions you will be taking to rectify

The food wasn't what I was told it was. My nephew girlfriend ordered the steak dinner medium rare and it came back to her rear and she had to send it back to the kitchen and then they re-cooked it and then they overcooked it. I ordered the shrimp mignon with french fries and coleslaw now that dish was okay but it was to sweet and then I ordered the fish and chip which I did not know it was not whities instead it was cod fish which I don't eat!! Their variety of dishes are limited. We also ordered my daughter a virgin margarita and my daughter was bought a lemon water with lettuce in the glass. I guess that's how they do it but that's not what we ordered for my daughter!!😠😠

fish and chips was the worst i have ever had,the tempura was super thick with a tiny bit of fish and if you peeled off the tempura the fish was so overcooked and was tough,bottom of the platter had pooled grease,which yhe chips were soaked in,will not be back as 16 dollars is outrageous fot this.

We were in the Bonefish, Littleton, Colorado on November 5. It took 15 minutes before anyone came to service us. They apologized and comped our soup. I have the fish and chips and it was terrible. the breading was hard, thick, and greasy. The taste was greasy and it was hard to even taste the fish. Years ago I had the fish and chips at Bonefish and it was light and flaky.

On 4/27/21 around 7:48 at Pineville location in Charlotte NC. My two married gay dads and I entered this eatablishment only to be discriminated against because we are a part of the bglt community. We were greeted with some lady hostess with the frizzy hair who did not want to seat us because we’re either gay, because we were of different nationality, or because she was judging what we were wearing? Her lame exscuse which was obviously a lie was....” Due to them having just one waiter and understaffed, there was going to be a 30 minute wait.” I took a peek inside and only saw 3-4 tables that were occupied which didn’t make sense to me of why she would lie to us. ? This hostess person was obviously judging us. I wasn’t born yesterday and I can tell when I’m being profiled and discriminated upon. I was just surprised that in 2021 and during a pandemonium time where businesses are struggling to stay affloat. This franchise would dare make us feel like our money was not good enough for their establishment??? To the person who turned us away I hope you know that one of my gay dad who is in his 60’s recently had a heart attack and was obviously limping towards your establishment. He had to limp back to the car starving because of your ignorant values. Just know that there is a special place below the earth’s crust for people like you. If you are a minority of any sorts just beware of this location and how prejudice they are and apparently above equality rights. My gay Dad is wise and was the one who pointed out this injustice because he’s had to deal with it in the past. I’m appalled by this but hope that any establishment that operates like this will get the karma that they deserve. This location might as well be Chick Fil A or Cracker Barrel due to their antigay/ antiminority agenda. Shame on you!!!

Today we went to the Bonefish on Commercial Way in Brooksville. As usual my husband's service dog was with us because he goes no where without him. We sat outside in 90 degree weather and not a soul out there besides us. We requested a dish of water. The waitress came out and informed us that we had to take the dog off premises to drink the water. Are you kidding me? We had a different problem with them a few years ago. They tried to seat us at a corner table and there was no place for the dog to go. We left the restaurant and contacted the regional manager. About a week later we received a gift basket for the dog and $200 in gift certificates begging us to come back. We did and everything was fine until today. Snickers is a service dog and we were outside with no one else around. It was almost 2 so the lunch crowd was gone - even inside was empty. You have got to be kidding me? First of all he is a service dog wearing a vest, etc. Second there was no one outside. We have been going there for years - but no more!! And I will make sure everyone knows how we were treated there. Most places are very accommodating with service animals - not Bonefish!! Two strikes and you are out. Guess what - ANYONE will take our money!!

prices to high (especially wine ),Small portions eg,Steak