No delivery no answers from the email…
No delivery no answers from the email account; I already paid an received nothing since already 2 months
By Micha M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
5 reviews
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Bombex your trusted life partner
Bombex (bombexnovelties.com) has 5 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 4 reviews with 1 star · Clear filters
No delivery no answers from the email account; I already paid an received nothing since already 2 months
By Micha M.
My vibrator I bought for myself does not work. I messaged them about a month ago on August 7th, 2025 now and still zero reply back. Do not buy their products.
By Kelsey
I'm furious. Last spring I bought a device and I love it, but the silicone part is warping, puckering, and coming off. I've been trying for a week to get customer service to answer me. Nothing via email or chat, which directs me to WhatsApp. I even tried calling the number that comes up on WhatsApp. My item has a 2 year warranty but i can't reach anyone! How is this business still viable?! If I don't hear from them soon I will never buy from them again!!
By Playitgrand
Bought a toy from them called "Aiden" 4 months ago. Almost 2 weeks ago after having a full battery, after 60 seconds it stops working and won't turn back on. I have sent SIX emails and no one will email me back. I did reach someonw through the "chat with us"option. They use Whatsapp for that and someone asked me 3 days ago if I wanted a replacement or a refund. I asked for a replacement. I sent them a screenshot of my order number and a video showing no damage at all and what it does. NO RESPONSE of any kind since then. At 1st I thought they had amazing customer service, but this is by far the worst when yet I have a 2 year warranty on it. Buyer BEWARE!
By Brandi B.