BodyLogicMDReviews of bodylogicmd.com

Individualized, conscientious care where you play an integral role in your treatment options.

The supplement fulfillment is riddled with problems. I have to make phone calls on almost every order I receive to get it correct. And now there "updated portal" is completing flawed - you can no longer put a "hold" on individual items but have the hold the entire order. So yet another phone call to have to call in and have them manually do it???

Website works poorly with Safari and the new system of canceling the entire order and not individual medication is a pain in the butt and requires us to call In if we need to place a hold on one out of several medications. this is a step backwards not forwards.

I have asked to receive my lab work results no less than 24 hours prior to my telephone appointment so that I have time to review & prepare questions I may have for appointment. Once again, this did not happen for my last appointment. During the Covid pandemic I have been doing telephone appointments & I’ve only received my lab results prior to my appointment 1 time. All other appointments I HAVE NOT had my lab results. It is very difficult to have an appointment & discuss my lab results when I haven’t seen my lab results. It is impossible to ask questions when I don’t have the pertinent information to review.

After three months, I don't see much difference in feeling better yet. It seems that a patient is supposed to figure out what strength of medications to try month to month to find the sweet spot. I could use more concrete guidance. The auto prescription service does not function well. I ran out of meds although I've received an email confirmation that auto shipment should happen automatically. It took almost 4 weeks and an email request to refills meds.

Doctor provided a thorough evaluation of my lab results. She was compassionate, attentive, and extremely knowledgeable of my options to further my journey towards health and wellness. Office staff was prompt and professional.

Experience with my doctor has been great. The process of ordering supplements has been poor. Over a month after my doctor's appointment, when the recommended supplement was prescribed, it took several attempts just to get the first order processed. Then, it arrived damaged. I called the supplement team to report this, was told to take photos of the damaged package so they could re ship. From that point, it was a communication fiasco. Another month went by and after several calls, emails, etc. my order just arrived. There needs to be better communication with that department and a much quicker response. Thank goodness it was just a supplement and not medication.

If you are looking to add more stress to your life, and be scammed instantly with money withdrawn from your bank account in mere seconds, then this is the place for you. My first contact was with Sabrina Felix, who is slick as heck, continuously using words like “becoming part of the ‘family’” and that they want a 2 month commitment from you- not telling you that $700 would be taken out as soon as you hang up. I was livid and called so many times until I was finally told that “if I were to do all the labs separately and come in and see the doc in office, it would be cost way more.” I received my testing kit and was recommended a HRT plan. Two days ago I had a follow up which lasted about 15 minutes or so, and no sooner than 5 minutes after my follow up, $800 dollars was IMMEDIATELY withdrawn! I’ve been calling and emailing constantly- and getting transferred from one person to another and NOT ONE OF THEM could give me a breakdown of what the money was for, other than “that is the cost of the program you are on, and if labs were needed, it would be covered” which is EXACTLY what I was told the first time they took money out. I told them that my telehealth appointment was 15 minutes at best, and THERE ARE NO LABS needed to be done- so what is the breakdown of the charges?!” NOT ONE person could give me an answer except for the words “program” and “I’m not sure, I don’t work in that department.” So this morning I find a pending refund of $100! I call, and again the same thing- “ I don’t know what’s going on, I will let the supervisor know.” I am BEYOND angry, and beyond broke- and still left hanging with zero clue as to what the money is for. I didn’t do any additional testing, nor was it brought up…I also never heard ANYTHING regarding the withdrawal of $800 dollars- NONE OF THAT WAS talked about before my follow up appointment. I’m still waiting for a call, which I’m sure will not happen anytime soon…in the meantime, consider this a warning- save yourself all of this EXTRA stress, and a drained bank account by looking elsewhere….this place is a SCAM. Period. There is nothing “transparent” about this place as stated on their website; consider yourself warned and now educated- stay as far away from here as possible.