Horrible customer service
Horrible customer service
By Irven
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
244 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the Body Kits Super Store! We carry several different bodykits for all makes and models at discount prices. Check out our store for unbeatable Deals.
Bodykits (bodykits.com) has 244 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
244 approved reviews, newest moderated first
Horrible customer service
By Irven
I 've been waiting for my bumper for 6 weeks now and it has still not arrived (their promised lead time us max 2 weeks plus shippoing). The communication is unprofessional over the phone as well as over email. No updates, no callbacks. Don't by here, they haven been sitting on my money for over 1.5 months now without delivering . Doesnt seem the actually have a real warehouse but organize shipments from china. You d be better off doing this yourself or with a professional company. Will never buy here again.
By Disappointed C.
Wrong fit for the car, product arrived cracked and chipped and customer service took over a month to sort it out and I'm still waiting for the refund to be processed. nice people, but way too slow to respond to a problem order.
By Tony P.
Do not buy a body kit from this company. I purchased a set of side skirts from Extreme Dimension. I took them to an auto body specialist who showed me the side skirts did not fit. He took pictures so I could send to show the skirts did not fit. My car was put back together so I could drive it. BK Sports asked for a picture of the side view. I did not have a picture of the side view. The pictures I sent showed a side view but not a straight side view. These people don't care if their product fit or not. they are all about getting your money. STAY AWAY.
By Wilson
Very disappointed in the quality of a product and bodykit service. A defective product and after 4 months of silly it finally decided to do nothing to compensate me. I had to put a project on the hold and subsequently shell out and take a lot of my time to fix their defective product. Plus it my 350 us for the delivery on a 346 us order is anything. Make the calculation, the purchase price + delivery + customs fees + expenses to remake the pieces (here we speak of a bumper fiber), it starts to be expensive for something faulty! Conclusion I would do more business with them and I would not recommend them to anyone either
By Steve
I have not heard any thing from yall. So where is my body kit??? It has been all most a month. THANKs (Charles)
By Charles
website should be well kept and up to date, customer service needs 1000 (one thousand) percent improvement. Body Kits sells parts which they don't have and me as customer if I wanna get it I'll have to wait between 6-8 weeks (if I'm lucky) in order for them to receive it and ship it to me. I also asked to be comunicated when item was back in stock and answer was that they are "too busy" to contact everyone...... well.... got parts once, I'm waiting for them but never again.
By Ignaz S.
They take a little more time than expected to get what you need , but they are really profesional Guys , thanks , I highly recommend widebody kits , thanks
By Alejandro