Excellent service
As always, great customer service. Very easy to resolve.
By Stacy
Monday, November 9, 2026 · Customer reviews of US businesses
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565 reviews
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Bodybuilding.com - We are your fitness community, empowering personalized solutions to transform your life.
Bodybuilding.com (bodybuilding.com) has 565 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
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As always, great customer service. Very easy to resolve.
By Stacy
Received an incorrect product in my order, chatted with a bodybuilding employee and just like that the product I actually ordered was reshipped without any questions.
By Chris
I enjoy the offers provided by the website and shipping is efficient too. My rep helped me with a refund and it was easy once I got ahold of someone. Overall great company with great deals and products backed by a friendly staff.
By JJ
Precaged Kobe is a phenomenal support representative! I had a problem with FedEx saying they delivered the package but nothing was at my doorstep. I have opened a case with them the day they said the packaged was delivered. I had to keep calling FedEx unfortunately they could not provide me any updates. I believe the package was stolen or delivered to the wrong address but they don't want to admit it. Precaged Kobe helped me very quickly and was able to ship me out a new order of the protein. He is very helpful and understanding of the situation. If I could rate him 100 stars I would in a heartbeat. Give this man a raise, a medal or whatever you need to do Bodybuilding to make this person happy because he is one of the good guys! Thank you Kobe!
By Chris
Great attitude and very helpful.
By John
It was a long wait but right tonthe point and took care of what i need best chat i have used
By Ryan S.
I honestly can't say anything bad about you guy's. Even when you left out my creatine during the holiday season busy as heck(so it's understandable) when I sent my email stating my problem you guys immediately fixed the situation. I'm sure I'll be a customer for life. That automated response made me think you wouldn't handle this problem. I was wrong... thanks again!!
By Jamar C.
I placed an order for Thanksgiving and never received it. When asking for the order, I found out that it was somehow “frozen” for payment approval. The Customer Service team rapidly searched for the history behind this order, explained what happened and later on proposed different alternatives. At the end I chose to maintain the order and have it delivered. They rapidly responded that as gesture of my follow up on the matter and my long standing commercial relationship with Bodybuilding.com the would deliver it at not cost!!! This is superb Customer Service!!!! Way above the competitors!
By Chamba M.