Bodybuilding.comReviews of bodybuilding.com

When I eventually got in touch with customer service and explained my situation of not receiving my order for 1 month with no updates or follow up from the back order. I was told the best they could do for compensation is refund me my shipping £19 and offer me a $20 gift card like it was just a 1-2week delay.I feel like isn’t a reasonable compensation for a 1 month delayed order, your company’s system error and no one responding back to my numerous emails even with high volumes of emails I waited nearly two weeks before reaching out on Facebook. I even addressed the company values of customer first and accountability, that’s was not taken to account so pointless values if you don’t follow them to be honest.

I was a happy, loyal and very frequent customer for many years but my last order was paid and is pending for more than a month. Not update, not shipped yet and emails not replied. But they started to spam me. Before maybe 2 emails per week with news and promo. Now I get around 4 emails everyday. Seems like this company became a fraud and is not the once reputable and reliable site anymore. Update: I used paypal as payment option and noticed that it was not debited since the payment is on hold and only debited when the order has been fulfilled. But service quality still sucks.

July 7 I placed a order with you guys. July 14th laser ship received it at a near by facility and they never delivered. Called them and they said they received my package at Orlando facility but unfortunately they can’t locate the package . I’ve contacted you guys by email and nothing , tried live chat and you didn’t even answered me and after 10 minutes waiting in the phone you guys just hang up saying you can’t assiste me at the moment and for me to call back later . I can’t express how frustrated I am with you guys … I have it all delayed . Diet, everything and I’m felling really mistreated.

On June 11, 2021, I made an order - two cans of optiwomen. This was order number RUB-11000. Bb.com have not sent me this order for a long time (it is not known for what reason). I contacted support many times, but my issue remained unresolved. The support service reissued the order several times (there was an order number RUB-11022, then RUB-11073), but this did not change the situation in any way. So, today is 07/12/2021 (32 days have passed). Bb.com did not send my order. Upd: In order not to solve this problem with shipping (which could be solved in one day), the company's employees willfully cancel orders. No order - no problem. (but the problem remains, of course)

Absolute write off merchants. Ill go ahead and explain. I went for a buy one get one half price deal on their website. Two ON whey proteins for approximately £73.48. Which i thought was great, works out to £36.74 each for 2.27kg tubs. I went to pay and then they added £11.35 for shipping which i thought was ridiculous but it still worked out ok. £84.83 in total. So approx £42 each. Well i thought, its cheaper at my local nutrition shop.(£40 each there) Master Nutrition in Birmingham, feel free to check. However, i thought ok ill go with it and pay the extra since i wanted to try a flavour not usually in my local store. So it took me through to paypal for payment. Ive used paypal for years and know it inside out. It showed me a total of £84.83 and hit confirm and pay. It went through and populated my invoice which stated £101.80 I was absolutely fuming. Thats now over £50 a tub. And an absolute scam. The additional £16.97 is UNSTATED taxes. I feel totally robbed. This is a full on scam. Do not fall for it. I immediately tried their customer services number in the UK and it keeps cutting out. I contacted paypal who said once the payment has gone from pending to complete they can look into it. I contacted bodybuilding.com immediately via email, PLEASE NOT THIS ALL OCCURRED WITHIN THE FIRST 10/15 MINUTES OF MAKING THE ORDER. I also contacted them on facebook and they are making out that it has already been shipped. Absolute lies. I will never ever use them again. Lesson learnt.

Absolutely dreadful company, do not use as they are deceitful and lie about items being in stock. Have attempted to contact them on many occasions-no response. My son placed an order from the Uk, 1 month later, nothing... no updates, delivery simply says “in transit” . They have taken money without delivering the goods, FRAUD pure and simple. I have now reported them as a fraudulent supplier and had to get my credit company involved too. Please please AVOID AT ALL COSTS.

Try to make two purchases last year, they refunded me both and canceled my orders don’t know why! Try them again 4/30/21 had to call customer service because they said my Cvv number was incorrect which is false! Got an email back saying my billing address was wrong and my order was canceled which I never even put in a order do to my cvv code being incorrect so they say! Called them back and told me I need to make a wire transfer! Never heard of a company doing this in my life

They are deceitful about delivery time and if you try to write a bad review on their website you get an error message that deletes it. Lost my business. I have been waiting on a body builder brand protein for almost 2 weeks. Business 101 under promise, over deliver