Exelent services
Exelent services
By Tito M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bobtail provides freight factoring and fleet cards built on transparency and fairness to help carriers grow their businesses.
Bobtail (bobtail.com) has 216 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
216 approved reviews, newest moderated first
Exelent services
By Tito M.
very helpful and pay are vey fast no matter the time
By Almanac Peyi A.
Being a new business owner and a one man operation can be challenging most times. Bobtail Factoring really eases the majority of burdens by making sure you have your funds when you need them most, immediately! In a recent situation Anny with Bobtail served my company as a top tier liaison. She went to bat for me and scored a BIG WIN! Thank you Anny and thank you Bobtail! ⭐️⭐️⭐️⭐️⭐️
By President
Been with them Since day one! And gave them Few costumers! Thanks, u cynthia and Donovan for y’all outstanding performance and help 🙏
By Sumit K.
We have worked with Bobtail for 3 or more years. They go up and beyond to help their clients. The specific I am talking about is this. It was the day before Christmas Eve, in which they were not open on Christmas Eve. I submitted invoices and it was to late to send a wire. I called expressing how important it was to get the invoices paid. Cynthia helped us by calling the broker to verify the loads, and worked until the funds could be put in the account through an ACH deposit the following morning. I cannot express the gratitude I have to Cynthia, and all of the Bobtail workers, as they all help whenever they can. We have recommended Bobtail to anyone who asks us about a factoring company Jenine Slade MJ Slade LLC
By MJ S.
Cynthia was very helpful and patient...thank you so much for your guidance
By Heather D.
Eric here at TNE logistics LLC based on in Austin Texas. Bobtail has saved my business. I was pending over 3k worth of paid invoices and up to my eyes in broker emails after jobs were finished about net 30s. Being a small business you know ever penny counts and they saved my life by giving us the opportunity to factor when other wouldn’t. I will def. be continuing our relationship thus forward. Thanks team for helping shape the American dream!
By TNE L.
Well I have been with Bobtail for a week now and am having to fight for getting paid. They get it Friday and I get it Monday. It is stated that if you get the invoices in by 11 am eastern time paid by 5 pm. Well it was in by 10:54 but bobtail recorded as 11:23. I will give them the benefit of doubt and 3 more weeks to see if they can do better. Well I was wrong now after working with Bobtail for 3 months. I will only work with them because they do their best to get you paid quickly and honestly. Thankyou for your honesty
By Chris R.
Response from Bobtail· Dec 28, 2021
Hi Chris, thanks for sharing your feedback with us and thank you for taking the time to resolve this matter. We apologize for the misunderstanding. It was an uncommon instance but we were able to confirm that the load was submitted after our 11am EST cut off time. If you have any other questions or concerns in the future please do not hesitate to reach out to us. We look forward to assisting with all your factoring needs. Have a great day & drive safe!