Breakfast experience
Bad experience with breakfast pancakes were not done and taste gumy.
By Emma. R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
389 reviews
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Bob Evans Restaurants is an American national chain of restaurants owned by Golden Gate Capital and based in New Albany, Ohio.
Bob Evans Restaurants (bobevans.com) has 389 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
389 approved reviews, newest moderated first
Bad experience with breakfast pancakes were not done and taste gumy.
By Emma. R.
I liked their roast beef sandwich and pancake for breakfast. Also, their value meal is enough to fill you up. Sometimes, service gets slow. I find their food a bit pricey ;-)
By Alex P.
We made a breakfast pickup order and some a few things were not right/ missing. KEITH, the manger at Festus Mo. location, was called and he replaced our order with a dinner meal. Very kind and professional and easy to deal with and had a great attitude about the situation.
By Angela
VIRUS I noticed from reading the reviews that were during I go the 2 different Bob Evand summer and winter I have noticed that during the virus YES there are some problems but I have noticed everyone is maxes out including us so please please take it easy its not a perfect world It will all work out and we will love the food and service will be just likke it was thomas marsden 1/17/2021
By Thomas M.
Stopped by for brunch. The waitress was polite, professional and accomodating. The food was tasty and filling. An all around pleasant eating experience.
By thomas M.
Two-meal pickup evening before Thanksgiving was a disaster! Long lines inside and outside the Midland MI store. No coordination inside on waiting orders. Pick-up shelf was poorly attended. Saff appeared to be confused and disorganized. Managers unavailable to iron out the many mixed-up orders. Also disturbing was lack of social distancing inside. Do Not Recommend!
By Lynn W.
Quality of food has changed.................The Country Fried Steak has changed to a lower grade. The masked potatoes were runny, no longer made from real potoes with a few chunks left in. The green beans did not taste like their normal seasoned green beans. I believe Bob Evans in Franklin, Indiana has dropped the Homemade food. What a shame.
By Kat
Got delivery of fried chicken and fried pork loin. It was so fast and so good! All the side items were great, too. Couldn't be better or more convenient and quick!
By Jeanette S.