Old Fashioned Service
Exact-fit parts and a real counterperson to talk to you with knowledge of parts. A throwback to the good ole days!
By James M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
597 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy OEM marine parts, PWC parts, and new and used boats direct from a dealer. Shop Evinrude, Honda, Mercury, Nissan, Suzuki, Tohatsu and Yamaha parts.
Boats.net (boats.net) has 597 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 442 reviews with 5 stars · Clear filters
Exact-fit parts and a real counterperson to talk to you with knowledge of parts. A throwback to the good ole days!
By James M.
Got exactly what I needed with a quick responce time
By Kevin L.
Order number 10-3041262 I had an issue ordering my product and had to re-order so I had duplicates in the system. I called and spoke to Kenneth, and he was amazingly helpful, professional, and an excellent communicator and helping me resolve the issue in getting me to where I wanted to be in the first place. can’t say enough great things about my experience with him just now. Truly, a professional and a pleasure to speak with.
By Russ
The illustrated breakdown matched my motor perfectly, allowing me to order the correct part. The part arrived ahead of schedule and corrected the issue I was having with my boat motor. Thank you!
By Joe L.
As always, boats.net had all of the parts needed at fair prices. Shipping was very quick
By Robert
Unbelievable customer service! Justin was a wizard at solving my boat motor parts issues!!
By Roger L.
While the detailed diagrams of ancient outboards and availability of obscure parts is excellent, their customer service is what really shines! Had multiple issues with USPS losing my orders and they have easily and promptly resolved it each time!
By Harry
I want to compliment Justin H. He had excellent customer service. Pleasure talking to him today.
By Rose Dalla P.