BluesunpvReviews of bluesunpv.com

This company is a "big shame" for China, they are real cheaters // never buy from them. I bought a 15kwp + 20 kwh batterie from them but after 1 year its still not working and they stopped to respond and provide warrantie services. My client near got crazy because if them. This company is cheating clients by selling inverters and batteries which never working, build on very old technology (not state of the art), the sales and their support and engineers are totally unskilled, do not understand the basics of batteries and inverters The "so called" Managers are unabel to help, i chattend with a totally useless lady. After 1 year testing and exchanging (wrong) parts they stopped to respond. I replaced all with a serious supplier, big loss project, never again. Never buy from them, i get them to court, they have assets in a germany warehouse i will go after to compensate the damage, If anyone want to join, pls. get in contact.

Extremely disappointing service. I have a 20KW system that is constantly faulty, and the Lithium batteries are a major reason for the fault.

Seit vorsichtig es sind Betrüger, Es gibt kein Support, keine Garantie, so bald man Bezahlt hat antwortet niemand mehr zurück und die Ware ist absoluter Schrott!!!

In our quest for a sustainable and efficient energy solution for our food manufacturing facility, we turned to Bluesun, a specialized manufacturer in photovoltaic energy storage. The decision to invest in their products has proven to be a transformative solution to our electricity needs. Bluesun's comprehensive approach to photovoltaic energy storage has undeniably addressed our power consumption challenges. The reliability and consistency of Bluesun's technology are commendable. Our factory now experiences a more stable and uninterrupted power supply, ensuring uninterrupted production processes. The adaptability of the system to our specific requirements showcases Bluesun's commitment to tailoring solutions for diverse industrial needs. One of the key advantages we've observed is the long-term cost-effectiveness of Bluesun's products. The initial investment has translated into substantial savings over time, thanks to reduced energy bills and increased operational efficiency. This economic benefit further strengthens the business case for choosing Bluesun's photovoltaic energy storage. In conclusion, Bluesun has proven to be more than just a supplier; they are a partner in our journey towards sustainable and efficient energy usage. Their energy storage solution has not only resolved our electricity challenges but has also positioned our food factory as a model of environmentally conscious industrial practices. We highly recommend Bluesun to businesses seeking a reliable and forward-thinking energy solution.

solar panels received quickly! The team was very respectful and professional. I'm looking forward to long-term business.

Update Dec 23. 14 months later, Took 14 months , 80+ mails to the company, 100+ Whatsap messages, 40+ Whatsapp messages, 5 to the Embassy and Consulate, 4 to Chamber of commerce., 20 unanswered phone calls to the company. I had to sign an agreement that i will not post anymore on this event and Mark Ma today organised the partial Refund. Money is wired from the company but still on hold on Paypal. Original post I bought a complete system of panels for 2 clients. I received the batch with new cracked panels. 10 kw The panels mechanical specs were fake. With 3 kgs on top they got shuttered. The production was similar to a system of 40% less. So I thought no problem they have an explicit international warranty . Like any company they will honor it. And here started the nightmare.over 60 emails unanswered . After I did contact the consulate they replied. They acknowledged the problem but they told me explicitly if they fix it they will loose their commision. Since then I wrote to Chamber of Commerce and few other regulators. The company is Selling low quality products, not providing after sales service but above all they treat the warranty like toilet paper.. they give it no value.... as such my recommendation is stay away if you do not want to loose your money. . Avoid at any cost

Stay away from this company. I ordered 6 lithium batteries with panels and inverters according to their recommendations. First they shipped without battery connector cables, wasted time going back and forth before they shipped the cables. Second, they couldn’t make the system work on 3 phase and they recommended the configuration and specifications and the system couldn’t work. They forced us to revert to single phase and the system could not work. All the Batteries drain within an hr if indicating fully charged and with no load. Worst is the Bluesun disappeared and no support and abandoned us with non working system. We just wasted $56k. Worst company to deal with, their warranty is a fraud and no customer support. Stay away from this company their product never works and the company is a scam

I write this review to make people alert of buying by Bluesun as individuals. When do you know when you are doing business with a good company? The companies can have good quality but even these companies can have a broken or damaged item and if you have this do they replace it. Bluesun no way!! I had a broken item, a battery that was cracked. I send straight away a picture to my contact person from Bluesun and then the problem started. I only would get a new battery if I made a new order. And even that I bought an extra insurance for transport they will not replace the battery even it is easy for them to send a new one to Rotterdam where they have a storage. That was the first problem… I am a technician and I know how to install a solar panel installation. The hybrid inverter was not working correctly, so here I also made contact with Bluesun again, and we walked through the total programming and installation and still it didn’t work correctly. After woods, I found out that the settings they gave me were also wrong. Then they said I was not capable to install, and I asked them if I prove to you that the inverter is broken will you sent me a new one and this is the last I heard from Bluesun. They don't answer anymore, so warranty no way!! I have saved all the chats I had with the contact person and the technician. They always stay “polite and helpful” only because they know you will always lose because China is far away.  This is the proof that the quality can be good, but the company is worthless because when there is truly a problem they don’t do anything if it cost them a dime they won’t help you On their Facebook site they delete the bad comments and that proves also that they are not fair and correct. If they beg the customers to write a good comment for them, that says enough.