Zero responsiveness
Zero responsiveness, zero customer service. They promise more than they can deliver. Their "Contact" form must go to the trash box.
By Steve M.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
633 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BlueStacks by now.gg, Inc. is the World’s #1 App Player for PC and Mac. It enables gamers to play thousands of mobile games on PCs or Macs. Gamers can download and play mobile games locally, or play in their browser instantly with HD quality, without worrying about the specifications of their PC or the time & space required to download the game.BlueStacks App Player is built for gamers and offers superior performance and precise game controls using a keyboard, mouse and gamepad. It also has an integrated gaming wallet for gamers to get offers, rewards and tokens for playing on the BlueStacks platform.BlueStacks is lightning fast, with up to 50% faster setup time and consumes up to 50% less RAM usage than other platforms. It offers a massive game library of over 2 million games and is trusted by over 500 million gamers worldwide.
BlueStacks (bluestacks.com) has 633 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
633 approved reviews, newest moderated first
Zero responsiveness, zero customer service. They promise more than they can deliver. Their "Contact" form must go to the trash box.
By Steve M.
Want to get scammed? Heres the way
By Astralis_Shark
Trying to set up a TeamViewer meeting so they can do a remote access and find out why I can't use dofu sports. It takes them 4 to 5 days to respond to my emails. Can't get them to do a TeamViewer meeting. Forget it not worth it! I'll find another way to watch dofu sports on my laptop. What a shame
By Hal M.
blue stacks has become so USELESS since this now.gg whatever began running it...it has become slower not to mention how long and complicated it has become to have apps on it. lets not even talk about the ads...I'm now at a point that recommending blue stacks to someone would be considered recommending a torture device... i cant even ask you to fix the problems because I'm never using it again
By PHANTOM L.
Extremely dangerous software and now banned from use Google is now hunting down Google accounts using this software and distributing permanent bans for simple use of this software. This software is now considered a threat by Google and users are now paying a high price You are warned of the risks and consequences
By Jean P.
Bluestacks is a total hack, trojans, slow computers (probably install bitcoin miner) and stolen accounts and such, it is a total hacksite why do you think they put a moderator here to talk good a free download site, how do they make their money? Stealing and selling your data.. and mining coin on your computer.
By Kjell
Horrible, i have a lot of space, but games won't load, like at all, and bluestacks x redirects you to bluestacks 5!
By FouaYo F.
La nouvelle version ne fonctionne pas
By Thomas S.