Bluegreen VacationsReviews of bluegreenvacations.com

To say we are frustrated with Bluegreen would be an understatement. We first heard about Bluegreen while in Bass Pro and were given a free night in Memphis. That is when the nightmare started. I felt pressured to make a quick decision. The salespeople included repeatedly changing offers repeatedly to encourage us to purchase. I also felt lied to about the lifetime commitment of the timeshare. We don’t want this anymore and they will not let us out of it. Beware of Bluegreen, and be careful in Bass Pro since they have a kiosk there.

This company does not honor its promises. I completed a required timeshare presentation and did not receive all of the gifts I was promised. Hilton Honors points were part of my incentive, and multiple staff members acknowledged this and assured me they would be added. They never were. I followed up with multiple phone calls, wasting even more of my time, only to be told that I “should not have left” — despite their failure to deliver what was agreed upon. This is a classic bait-and-switch tactic and completely unacceptable. Do not leave until you have received every promised gift, and under no circumstances should anyone invest in a lifetime vacation package with a company that refuses to honor its own commitments.

We went to a Bluegreen sales presentation, and we were promised dining and fishing trips, as well as other attractive discounts. However, we were actually fed well laid lies. We have seen rising maintenance fees and it has been difficult to use the timeshare as we were led to believe. The information we received when we made the purchase did not show the actual value or how easy it would be to use. The Bluegreen Representative Megan never called me back, and Representative Amanda was not helpful in addressing my concerns. Basically said there was nothing she could do. We do not want to pass this burden to our children or grandchildren. Be careful when you go to timeshare meetings, they are likely not telling you the truth.

Bluegreen Vacations is Predatory—A Timeshare Owner’s Disaster After being a Bluegreen Vacations owner for years, my ongoing experience with their "exit" process has been nothing short of a nightmare and, frankly, feels predatory. Bluegreen has turned a personal tragedy into a financial trap. After nearly a year of trying to exit, they are presenting me with new, exorbitant fees that they know, given my recent closure of my business and loss of my pension, I cannot possibly afford. The process has been further compounded by confusing and contradictory information from various Bluegreen representatives. It feels like they are deliberately making the process impossible I have filed complaints with the BBB, the Florida Attorney General, and the Federal Trade Commission. This is not an ethical business practice; it is a calculated, fraudulent attempt to profit from my financial devastation. Warning to prospective buyers: This company has demonstrated a complete lack of humanity. Their "exit" process is a betrayal. I am trapped and heartbroken. Avoid at all costs.

My husband and I have been with this company for 17 years now, and looking back, I truly wish we had never walked into that presentation. When we first signed up, the sales representatives we spoke with made everything sound so lovely, simple, and beautiful. They told us that booking vacations would be a breeze and that we would have all these wonderful memories and trips to take once we purchased. Well, the years have passed , and it has been anything but simple or lovely. Even when it was easier for us to get around, it felt like a constant battle just to find a place to stay. There were always problems or no availability, and we would end up frustrated, so we would just stay home. Now, things have taken a turn for the worse. My husband is dealing with significant health issues that make traveling very difficult. Life feels a bit heavy these days. We need every penny for medications, specialists, and overall health. The dues increase every year. It feels like we are throwing money away. We are also losing points because we can’t use them, and as a result we are losing the money we desperately need. It’s a terrible feeling to be tied to something that offers no help, only a financial strain and annual bills. We are tired, we are worried about our future, and we just want to be done with this. This ownership has become a burden we can no longer carry, and it breaks my heart that a company would continue to take from people in our position.

I’m leaving this review because my most recent interaction with Bluegreen summed up exactly why I feel stuck and ignored. Omari with Bluegreen Vacations, He started out polite enough, but the tone changed quickly. He told me I was wrong to believe I could stop paying while trying to exit the ownership and compared my situation to abandoning a house. That comparison made no sense to me. A timeshare isn’t a house sitting empty. It’s constantly being used by other members. When I pointed that out, he went quiet for a moment. He did admit that transferring the title back to Bluegreen was possible, but then said it could take years. After that, the conversation went downhill fast. I explained that I’ve called, written, and emailed multiple times asking for help getting released, only to eventually be told it would cost thousands of dollars. I also explained that I haven’t used this membership in over two years and that I believe the sale was misrepresented, with important details left out at the time of purchase. My timeshare itself is already paid off. I am not paying anything further. All I have been asking for is a honest answer about how and when this ownership will actually end. Instead of guidance or solutions, I get pressure, lectures, and vague timelines. If you’re considering Bluegreen, understand that when you need help on the way out, the support is not there and the conversations can feel more like blame than assistance.

We were assured that what we were purchasing was not a timeshare, so we trusted Bluegreen during their sales meeting. We were rushed through a 100-page contract in just a few minutes and told that everything had already been explained to us. Based on that, we saw no reason to doubt them. To only later discover that cancellation was impossible and we were locked into a long-term financial obligation we never agreed to. Bluegreen’s responses to our concerns have been vague and unhelpful. They claim their records support them, yet they’ve provided no proof. We were promised a simple, easy vacation process, but now we must contact them for every reservation. This ongoing lack of transparency has caused frustration, stress, and financial strain. We should have the right to terminate this contract. Bluegreen’s practices have been deceptive, and they are not supporting their customers as promised. We hope others approach with caution.

We are beyond frustrated with Bluegreen Vacations. Over the years, we have been subjected to high-pressure upgrades, misleading presentations, and promises that never materialized. From our 1999 Shore Crest purchase to our 2022 experience at The Fountains, every interaction left us more stressed and financially strained. Recently, we spoke with Brentney Davis, and the so-called options of reselling, transferring the title, splitting contracts, deferring payments, or letting fees lapse completely ignore the real problems we face. These “solutions” simply push the burden back onto us while Bluegreen avoids responsibility. Maintenance fees that were said to remain steady have skyrocketed, promised perks were meaningless, and booking frustrations made actual use of the timeshares nearly impossible. The financial strain has affected our household and our retirement plans. We are not asking for more delays, sales pitches, or creative ways to pass the problem back to us. Bluegreen has shown a shocking lack of understanding and support, and their continued avoidance only adds to the stress.