Love this site and the deals
Love this site and the deals. Also free shipping
By Stephanie
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
693 reviews
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Shop luxury fashion at exceptional prices, with a curated selection of designer apparel, shoes, handbags, and accessories from Valentino, Gucci, Prada, Jimmy Choo, and more.Experience seamless shopping, fast shipping, and customer-first service while elevating your wardrobe with luxury at a great price.
Bluefly (bluefly.com) has 693 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
693 approved reviews, newest moderated first
Love this site and the deals. Also free shipping
By Stephanie
Bluefly is a great site to get amazing deals on quality clothing. I highly recommend Bluefly.
By Kathleen S.
Was looking for a UGG house shoes. Bluefly came up and the price was great. Had never ordered from them before and was a little hesitant. So glad I did! Shoes were perfect. Was shipped extremely fast. Couldn’t be happier. Won’t ever hesitate to order from them again!
By Pam
Too many items cancelled due to inventory problems
By John
Highly recommended. Staff is professional and reliable. Items are shipped in good condition.
By M.
Be very careful of the limited return policy. Two weeks, only if completely unworn. Really difficult to try shoes without breaking them in. Addendum: No one has actually reached out to me privately to resolve this, as stated in the comments. Wanted to make that clear.
By Angela
Response from Bluefly· Aug 27, 2018
Hi Angela ! We Apologize that we failed to meet your expectations. Please note our return policy is denoted on the product page before you purchase. We either have a 14 day return policy or the item is final sale. I have added a link to review our return policy : https://www.bluefly.com/returns I truly apologize we cannot accept your worn shoes.
Poor customer service and poor communication. I never heard any status on my order due to failure on vendor to respond.
By Jane
Response from Bluefly· Aug 30, 2018
Hello Jane, We sincerely appreciate your feedback regarding the issue about status of order. I see that one of my associates had reached out and fulfilled request to cancel order. I hope that we were able to resolve your inquiry to your satisfaction. Please do not hesitate to contact us back should you have an further inquires. Best, Bluefly Customer Service 1.877.BLUEFLY (1.877.258.3359) [email protected]
I love my jewelry purchase
By Jacqueline in C.