The price is right
The price is right. The delivery is fast. The exchange or refund process is fast. I’m happy with Bluefly.
By Kim
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
693 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop luxury fashion at exceptional prices, with a curated selection of designer apparel, shoes, handbags, and accessories from Valentino, Gucci, Prada, Jimmy Choo, and more.Experience seamless shopping, fast shipping, and customer-first service while elevating your wardrobe with luxury at a great price.
Bluefly (bluefly.com) has 693 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
693 approved reviews, newest moderated first
The price is right. The delivery is fast. The exchange or refund process is fast. I’m happy with Bluefly.
By Kim
No info on my order after 5 days Had to login because i ordered something 10 yrs ago. Amazon pay could not be used and had to retype info
By Globetrotter
Response from Bluefly· Aug 21, 2018
Thank you for feedback! We are all about customer services and we are sorry we let you down. We have reached out to you privately in hopes to resolve your issue. Email us at [email protected]. Call us at 1-877-258-3359.
Fast shipping and good selection of dresses on Bluefly!
By Valerie
Fast and reliable transaction. I will be using this website again very soon!
By Joann
Great product and inexpensive. Free shipping!!!!
By Penny
I was able to find the perfect dress purse on this site. It arrived in perfect condition, quickly, and well packaged. This purse had little blue crystals on it, and enclosed was a little bag of extra crystals. Arriving inside it’s own custom made box with a purse cover as well was wonderful and impressive.
By Jkhotstuff
I loved the site, and loved the dresses. Unfortunately, the one I ordered really didn't fit me at all. Customer Service was gracious in processing the return. I'll be back some other time.
By MsVics
The shoes arrived 5 days after I placed the order. Very well made and fit perfectly. Ran true to size.
By Barbara