The level of customer service was…exceptional
The level of customer service was exceptional. I had an issue that needed correcting and Sarah was great with assisting me. Very responsive and addressed the issue with promptness.
By Kelli
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
105 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bloompet is listed under Pet Stores.
Bloompet (bloompet.co) has 105 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
105 approved reviews, newest moderated first
The level of customer service was exceptional. I had an issue that needed correcting and Sarah was great with assisting me. Very responsive and addressed the issue with promptness.
By Kelli
Still waiting, but less hot spot itching
By Robert E.
I dog Rainbow River
By Deborah S.
Great customer service from Carla at Bloom. Had an issue with an order snd it was rectified immediately. Rate the product too, my figs ears are loads better.
By Mr W.
At first I was a bit sceptical as with most online things but needed to try something to help my bullmastiff x as he has extremely sensitive skin, he was itching non-stop and I had done elimination diets and medicated washes and didn't see much improvements. It took about a month but he has finally got a shine back in his coat and hair is starting to grow back in some of the patches that were appearing, still not fully healed but signs of improvement, itching has reduced, not keeping me up all night anymore. Customer service is very prompt. Emailed as I didn't realise I had clicked subscription and needed to pause due to sudden financial strain and they offered me a partial refund on order that had just been processed so that I didn't have to return it and paused my subscription for the next month. Very happy!
By Melanie
My contact with customer service was excellent. They responded quickly to my request and resolved my concerns.
By Eva
Bloom is really helping my son's dog with her itching and allergies!!!.
By Rita C.
I received the product quickly and gave some to my girl and she likes the taste so that’s a start. We’ll have to wait and see if it works. Give me a couple weeks and then I’ll do your review.
By Janice S.