Blissful Umrah TravelsReviews of blissfulumrahtravels.com

Response from Blissful Umrah Travels· Mar 9, 2026

Formal Clarification Regarding Fraudulent Claims Thank you for the opportunity to address these claims. After a thorough internal investigation, we must state for the record that this reviewer has never been a client of our agency. To provide full transparency to the public: Service Area: Our agency exclusively serves clients located in the USA and Canada. We do not provide direct or indirect services to the UK market. Documented Interaction: On March 9, 2026, at 10:00 AM, an individual named 'Umer Zaman' contacted us via WhatsApp regarding travel for US-based family members. When we politely informed him that we do not service the UK market, the individual became abusive and blocked our team. Verification of Allegations: Because we declined to provide service, no package was ever sold, no payment was taken, and no hotel itineraries were ever issued. Therefore, the claim of 'downgrading hotels' is factually impossible and entirely fabricated. Team Integrity: Our representatives, including Sister Mona and Brother Omar, are distinct, professional team members who interact with hundreds of satisfied clients via official channels. We take our reputation and our IATA certification very seriously. It is unfortunate that an individual would attempt to hurt a company’s credibility simply because they were ineligible for our services. We have full timestamped logs of the WhatsApp conversation proving our professional conduct. Anyone wishing to verify the facts of this interaction is welcome to contact us at [email protected]. We remain committed to serving our North American clients with the highest standards of '5-star' integrity.

Response from Blissful Umrah Travels· Mar 23, 2025

Dear Miss. Asslam o Alikum We are deeply sorry to hear about your dissatisfaction, but we must clarify a few critical points regarding your claims. First and foremost, we have no association with any individual named Hadeed Ali, and we do not employ or collaborate with such a person to represent our services. Your experience seems to stem from a series of misunderstandings and actions that we believe you have unfairly directed toward us. Before your travel, we noticed attempts to defame our reputation across various platforms, often anonymously. It’s clear to us now that these efforts were linked to you. Do you think we wouldn’t recognize this pattern? Beyond that, you repeatedly tried to intrude into our personal and professional space by contacting our clients and friends, even stalking them without any direct connection. This behavior is unacceptable and crosses all reasonable boundaries. Despite your accusations, we went above and beyond to support you during your trip. Even when we couldn’t secure your original booking, we ensured you received a full refund for that portion. Additionally, we accommodated you throughout your journey—arranging transportation, including Makkah sightseeing and hotel-to-airport transfers, and securing bookings in two different hotels. One was just 900 meters walking distance from your destination, and the second, arranged at 2 AM, was a mere 3-minute walk away, ensuring you had a roof over your head when you needed it most. Throughout your trip, we remained in constant contact, facilitating your needs with every available option at our disposal. After all this effort, it is disheartening and unjust that you label us as scammers. This reflects poorly on your character and upbringing. We ask you to consider our perspective as well—during this period, we were navigating significant business challenges, yet we prioritized your comfort and satisfaction. We urge you to reflect on the facts and reconsider your stance. Our commitment was to support you, not deceive you.

Response from Blissful Umrah Travels· Apr 13, 2025

Dear, Your baseless accusation that Blissful Umrah Travels is a "fake" company engaged in scams is completely unfounded and unacceptable. We neither know you nor have any record of you as a client. Furthermore, we do not operate from Pakistan, so your claims lack any credibility or connection to our business. We take pride in our transparent and legitimate services, and such false allegations will not be tolerated. We strongly urge you to provide evidence or retract your statement, as spreading misinformation harms our reputation and the trust of our valued customers. If you have any genuine concerns, we invite you to contact us directly for clarification rather than resorting to baseless defamation. Sincerely, Blissful Umrah Travels