Cheap China quality of materials
Cheap China quality of materials. Even worse restocking fee of 25%. Terrible AI customer service. Would not recommend with there AI photos hope photos.
By Curled B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
59 reviews
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BLIKA Makes It Easy.With decades of experience in cable railing accessories, BLIKA has provided DIY enthusiasts with top-quality tools and accessories for their cable railing projects.
BLIKA (blikacablerailing.com) has 59 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2 reviews with 2 stars · Clear filters
Cheap China quality of materials. Even worse restocking fee of 25%. Terrible AI customer service. Would not recommend with there AI photos hope photos.
By Curled B.
Giving 3 stars, because after placing my order and checking out, the next day I was offered 7% off, but I already made a 2,500.00 purchase. Would have been nice to use it on my purchase. I’m changing to 2 stars, day after I posted review, got a email that asked me to change my review because I was wrong that the additional 7% discount was for my next purchase. I went back to my email it was sent right after the confirmation email for my order, it clearly said still thinking it over? Here is a extra 7% off just for you.
By Jason A.
Response from BLIKA· May 13, 2026
Hi Customer, We are very sorry for the confusion and any frustration caused by our recent emails. We want to clear the air and assure you that you did not miss out on any savings. Upon reviewing your order, we see that you successfully used a 15% discount at checkout. The "7% off" email you received afterward was an automated message. Because you already received 15% off, your order was already processed with our maximum discount tier. The 7% offer would have actually been a smaller discount than the one you already enjoyed! We apologize that our team's attempt to explain this came across poorly. Best BLIKA Support Team