BLEUSALTReviews of bleusalt.com, in full

These are not high-end or elegantly constructed or looking pieces. I ordered my first set, went all out, 2 pairs of pants, two cindy tops, a wrap… $1000 +\-. I expected cozy chic. Yes fabric is soft. No comment. Stitching and construction are definitely not high end! Threads sticking out everywhere, wrap looks like sth I’d hem myself with my initials looking huge and wonky. Zero elegance, zero precision, zero elegance in how hems and stitches are done. I have cheap pajamas that manage to have nicer finishes on those waste strings. To be luxury is HOW things are made. This looks wonk. Will wear at home only unfortunately.

I love this brand. It feels amazing. It’s so soft well-made. You never gonna wear another brand when you try this brand it’s feels amazing on your body.

This unremarkable 3-star review is mostly based on Bleusalt’s return policy and value, rather than the quality of their products. As a senior living on a fixed income, I’m unlikely to ever pay full price for a $190 top, so I recently placed my first order during a sale. Being unfamiliar with Bleusalt’s unique sizes, I used their calculator rather than ordering my usual size based on a chart, and since the calculator recommended a larger size than was shown on the chart, I even subtracted the ten pounds I’m planning to lose. Nonetheless, I was swimming in the tops when I received them today. I’m 5’9” tall and they still remind me of an oversized Comfy. While I knew I wouldn’t be able to get a refund since they were on sale, I immediately thought I would exchange them or reorder a smaller size. But nope. There are no exchanges and the sale has now ended, so I would have to pay another $100 to reorder the same tops. I know others might decide to just keep the tops, since they are soft, comfortable, and appear to be good quality. However, I’m old enough to know I’d never wear them, especially if I needed to leave the house. So, back they go and I’ll sit on my $300 store credit until there’s another sale. It’s a shame a store with such a high price point has such a stingy return policy.

Best customer service ever! I wanted to exchange a T-shirt, and my request was accepted immediately. The entire process was incredibly easy, and I was honestly amazed. As soon as I provided the return tracking number, Bleusalt shipped my replacement right away. I couldn’t believe how fast and stress-free it was! This is my second purchase from Bleusalt, and it definitely won’t be my last. They’ve earned a loyal customer. Thank you for taking such great care of your customers and making the exchange process so simple and worry-free. I highly recommend Bleusalt—I’m a very happy customer!

Great customer service and they respond to inquiries in a reasonable time. Returns process is simple as well. Their clothes are comfy and of excellent quality. A bit pricey, but well worth the investment. I've ordered several times and I have yet to be disappointed.

This is my first order with Bleusalt but will most certainly not be my last. I had already placed an order when I realized I could get a better discount by purchasing from the flash sale on my phone app. I contacted Customer Service and asked if I could possibly cancel my order and reorder from the app. They not only responded within hours, but also issued a refund the same day. By using the app, I was able to add two crews to the order for the same total! I'm excited to receive the products; based on customer reviews, I will be impressed!

I have been a customer for a few years, and it never fails; every time I wear a Bleusalt garment, I wish all my clothes felt this soft and comfortable. The best feeling garments in my closet. I reached out to customer service because I had applied some points toward my next purchase, but I didn't take a screenshot of the code. I sent an email asking if they could resend the code to me, and within a few hours (not days like most customer service timelines), I received my code. It's great to know this company truly values their customers.

Update -I am updating my review since the company has subsequently reached out and offered me a store credit on the lost return, which is a happy medium. Thank you for listening, Bleusalt. Original post: I received $475 of clothing on Jan 7, submitted a return that same day for 2 of the 3 pants (over $325 value) and dropped the package at USPS. Apparently the package was lost in transit (not uncommon with the USPS) and Bleusalt will not refund me the money I am owed. The pants I kept were great, but by ignoring the basic tenets of customer service and giving the customer benefit of the doubt, they have lost one for good (and I would have been a repeat one, for sure), eroding trust in the business. Not cool.