Disappointed
I have purchased from Blendbee previously and their products are outstanding! The quality is great and the presentation is amazing. That is why I enjoy shopping with small businesses. However, I placed an order on 12/4 and still have not received it on 12/16. The tracking no longer works and I have no clue if I will receive it in time to give as Christmas presents. I know shipping is not in their control but they company they use for shipping is in their control. Knowing the issues that the USPS is having and still using them to ship their products is irresponsible. I have received shipments from other businesses placed after the order date and have received them because it was sent by UPS or FedEx. Product is 5 star... Shipping procedure is zero
By Jeffrey S.
Response from BlendBee Tea· Dec 16, 2020
Hi Jeffrey, I am looking into your order right now, your package (like so many others) is arriving late, though you should have it in plenty of time for Christmas. We would love to be able to use UPS or FedEx. But the least expensive cost is still over $10 to even ship a 1-oz bag of tea. As a business, USPS has been doing really well, definitely they have been overwhelmed this holiday season. It's a really tough decision to try and charge more for shipping than the product even costs. Definitely something to consider though. I truly appreciate your feedback.