Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
782 reviews
Blazzing FireSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.
Blazzing Fire (blazzingfire.com) has 782 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
782 approved reviews, newest moderated first
The handle fits the valve perfectly. Great price. Delivered quickly.
By Matt R.
Response from Blazzing Fire· Sep 30, 2019
Dear Matt, Thank you for choosing Blazzing Fire for your gas valve key. Welcome to the Blazzing Family and we look forward to being of service in the future. Best regards, The Blazzing Fire Team
Box arrived with a broken log. It was replaced within the week,👍
By tec B.
Response from Blazzing Fire· Sep 30, 2019
Dear Tec, To start, thank you for your order of the Real Fyre White Birch Logs. We apologize again that the first shipment arrived with a broken log. Although we attempt to get every order delivered without a problem, there are some issues beyond our control. We appreciate the kind words on our handling of the situation. It means a great deal to us that we were able to make things right for you in a timely manner. Welcome to the Blazzing Family and we look forward to being of service in the future. Best regards, The Blazzing Fire Team
Had to return the item as the logs did not fit and the customer service team were incredibly helpful and thorough.
By Lorraine C.
Response from Blazzing Fire· Sep 19, 2019
Lorraine, Thank you for letting us know how we are doing. We regret that the RealFyre Rugged Oak logs did not work for your application. If you would like assistance in finding a set that will work, please do not hesitate to let us know. We will be happy to find something that works for you. Until then, we thank you for the order and are so glad to know we made your return experience as painless as possible, Best Regards, The Blazzing Fire Team
Beautiful fire glass! Thank you!
By Jami B.
Response from Blazzing Fire· Sep 10, 2019
Dear Jami, Thank you for your order and taking the time to let us know how we are doing. We are so pleased that your new Caribbean Blue fire glass is working out so well for you. It definitely has a truly unique way of reflecting the flames. Best Regards, The Blazzing Fire Team
good price and fast shipping, and they seem to be the only one who carries the dormant whisper flex which is a black flex gas hook up line
By ron
Response from Blazzing Fire· Aug 19, 2019
Dear Ron, Thank you for taking the time to let us know how we are doing. We are so glad we were able to assist you in your quest for the Dormant Whisper Flex. Please let us know if there is anything else with which we can assist. Best Regards, The Blazzing Fire Team
Great communication and service.
By ray C.
Response from Blazzing Fire· Jul 15, 2019
Dear Ray, Thank you for taking to time to let us know we are doing a good job. We strive to make each transaction seamless and worry-free. We trust that your new Vestal Clean-out Doors are working well for you and we look forward to being able to assist in any future fireplace and chimney needs. Best Regards, The Blazzing Fire Team
Great prices, simple and intuitive order process and our new fireplace is exactly what we wanted. We even received a hand written thank you note. Nice touch.
By L.S.
Response from Blazzing Fire· Jul 3, 2019
Dear L.S. Thank you for the kind words and taking the time to let us know how we are doing. We are so glad that we were able to meet/exceed your expectations. We are confident that your new Dimplex Fireplace will serve you well for years to come. Best Regards, The Blazzing Fire Team
After looking around on a bunch of sites, found exactly what I needed. They have a nice variety, and I got my stuff super quick. Thanks Blazzing Fire!
By Eric
Response from Blazzing Fire· Jul 1, 2019
Dear Eric, Thank you for the kind words and taking the time to let us know how we are doing. We are so pleased that we were able to supply what you needed. We trust that your new American Fire Design Firebowl is gracing your outdoor living area with its beauty each night. Best Regards, The Blazzing Fire Team
