Great service
Great service, pricing, and communication. The product was eactly what I expected. It was shipped and delivered in a timely fashion. In my case it was free freight and the product was less expensive than Amazon.
By Gerry
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
782 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.
Blazzing Fire (blazzingfire.com) has 782 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
782 approved reviews, newest moderated first
Great service, pricing, and communication. The product was eactly what I expected. It was shipped and delivered in a timely fashion. In my case it was free freight and the product was less expensive than Amazon.
By Gerry
Absolutely awesome customer service… will definitely use in the future for other projects!
By SCOTT D.
Great customer service and unbeatable prices. Love our Dimplex fireplace!
By Armine G.
Good communication in general and helpful reactions to our request for help with an inconvenient delivery date.
By Valued C.
I received exactly what I ordered at a fair price. The service was excellent!! Thank you
By Mike
Very easy and got everything promptly and in good condition.
By Curtis T.
So far, so good. Excited that someone still makes these!!
By Karina
We have not received the item..we received 1 email that said it was delayed, and other info.
By Jeffrey M.
Response from Blazzing Fire· Jan 12, 2023
Dear Jeffrey, Thank you for your time in letting us know there was an issue with your shipment. The item left our facility on 12/28/22 via USPS as indicated in your shipment confirmation email sent to your Hotmail account. Regrettably, it appears the USPS shipment took longer than expected during the holiday season. According to USPS tracking service, it was delivered on 1/11/23 at 1:18pm local time. If there is still an issue, please give us a call at 866-238-9228 and we will be glad to assist. Best Regards, The Blazzing Fire Team