blaux.comReviews of blaux.com

I purchased this on May 22nd of this year and as of today never even received the product. I have not been able to reach the company to find out why it was never delivered!!! SCAM!!!!

My main complaint about this product is it gives the impression that it will work like an air condition. IT IS NOT THE CASE. Its effect is just the same as that of a desktop electric fan, plus the added bother of adding water to make it produce its so-called "arctic air". It is not arctic ice-cold air; it is just misty air coming out due to the water being blown from behind by a built-in electric fan. It does add moisture to the air but definitely not "cold arctic air" which a real air condition makes. THIS PRODUCT IS NOT RECOMMENDED. One is better off with a real desktop electric fan. I would say it qualifies as a scam because it is overpriced.

Don't waste your money. Received the unit but it didn't work. I went online on the chat since I couldn't find any phone number for customer service. In the caht first they offered me a 20% discount then 30% discount for a borken unit. I agrued with the customer service or 30 Min to get return instructions. At the end he said that they would be emailed to me. I never received the email and meanwhile the 60 days are over. So now I'm out of the money and have a unit that doesn't work. Total rip off.

This portable AC product should be banned from the market. It was not functional 6 inches away from your face and the ice pack lasted all of 15 minutes. The company will not stand behind the product. Calls and emails go unanswered. You're forced to deal with your credit card company and at that point blaux can officially have nothing to do with you. The Better Business Bureau should look into this company and product

I ordered four (4) of the wearable fans (that go around your neck) hoping that they would provide some cooling relief. I live in the desert southwest where temperatures are over 115*F for several months in a row. This year, it has been that hot, longer than normal. I made several attempts to place an order, but received nothing but error messages. I eventually gave up. About two weeks later, when looking at my banking statement, I noticed a charge from this company...on the day I tried to make the purchase. WHAT? I never received a confirmation email, an order number, a tracking number...anything. I decided to wait a few weeks to see if the product would arrive so that I would have an order number so that I could start an immediate return. Weeks later, a package arrived and when I opened it, there was no paperwork inside. *facepalm* I emailed customer service stating that I wanted a FULL refund and an RMA since the order never went through on my end, yet I was charged anyway, without notification. I was offered a 20% discount, which I declined and politely asked for a refund again. Another person responded with the same offer of a 20% discount but stated that if I wanted a refund, I would have to send the fans back (which I kept offering to do the whole time, as it is the right thing to do!) AT MY OWN EXPENSE. Um, why should **I** have to pay to return something that technically was never ordered? Afterwards, I was reading their website and it says that if you are unsatisfied with a product they will *replace* it...nothing about a refund. Interesting. I called my bank to dispute the charges, but since the company is requesting the items to be returned, the only way I can dispute is if my refund is not issued. I will be heading to UPS in a little bit to send these back and see how much this will cost me (I tried to get an estimate online, we will see if it is close). Hopefully this company will issue a refund; after reading the comments, I am not too hopeful. I regret ever trying to make a purchase in the first place and do not know how I missed this website when doing research beforehand. PLEASE LEARN FROM OUR EXPERIENCES!!!!

Piece of garbage. Ripoff. Liars. Criminals Should be in prison. Oh, made in China! What a surprise.

This is the worst piece of s**t product I have ever bought. Don't waste your hard earned money. Plus, took 2 1/2 months to get here and it's not even the one I bought! Big scam. I should have went to their site first. Shame on you people!

DO NOT PURCHASE ANYTHING from this company. They are scammers. We ordered the Blast Auxillary in June. It took exactly 3 months to get it and when we received it today I tried to activate the warranty and it said page not found. So I did a live chat with One of their “agents” and she told me that ironically enough… They just received an update that those are no longer made and the warranty can’t be activated. HERE IS THE BEST PART…… for $9.99 I can however, purchase a lifetime warranty. I informed her that she wasn’t getting another dime from us and that if I could prevent one person from falling for this… I’ll sleep better. My husband is new to the Internet and pop-up ads where they offer this and I hope this is a wake up call for him. Seriously though, buyer beware… Don’t purchase from this company