Great experience
Great experience, price and received what I asked for.
By Billy D.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
blackdiamondsnewyork.com is listed under Jewelry & Watches.
blackdiamondsnewyork.com (blackdiamondsnewyork.com) has 78 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
78 approved reviews, newest moderated first
Great experience, price and received what I asked for.
By Billy D.
Black diamonds New York is an amazing company to work with! I have ordered multiple pieces of jewelry from them and every time they are so helpful and the pieces are so beautiful! On my last order I did some customizations and upgrades and they were so helpful throughout the process with helping me customize the ring. Then I really appreciate it throughout the process they were sending me messages giving me updates on how the ring was coming along. The ring is so much more beautiful than the picture show on the website. Every time I order from Black diamonds New York the pieces are always amazing. I want to thank the whole team at black diamonds New York for their help in helping me customize this piece giving me information along the way in creating a beautiful ring at an excellent price. I was so excited to see the ring I couldn't wait to get home I had to open it up in the car at the post office.
By Curt
I love the light on the necklace great idea it really sets it off.
By Robert C.
It’s was beautiful !? Thk you guys
By Edward H.
Product came in looking great. Excited to pop the question!
By Dan
I initially went on this site looking for a black diamond engagement ring, and I found so much more. “This place has everything!” The most creative and detailed designs I have ever seen. Personally love the coffin shaped black diamonds in the ‘Til Death Do Us Part Collection. Then you enter another side of traditional pieces and timeless works of art that one in particular became my engagement ring. Also their customer service is phenomenal from ordering to delivery, they’re there with you letting you know how the process is coming along with your handcrafted designs. I truly love this place, and I am a repeat customer as well as a fan.
By Liz H.
Requested a refund several times still have not gotten it. Item received broken low quality.
By Kody
I absolutely love my ring. I was also happy that it comes with a lifetime warranty.
By Angela P.